Can I change or cancel my assembly service?
Did you change your mind? No worries! You can easily cancel your order yourself at IKEA.nl or contact us and we will help you change your order.
Log in to the IKEA website and have a look in your My purchases to see if it is possible to cancel the order.
If the order cannot be cancelled, or if you want to change the articles in the assembly, you can contact us and we will help you make the changes.
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Sometimes your plans change and you want to have your order delivered to a different address. You can cancel your order and place a new order on the new address. Whether you can make this change depends on the status of your order.
Read moreNormally you cannot cancel or change an order that includes customised products. You will receive a confirmation from us that you ordered a custom made product and we will take you through the specific conditions that go with this.
Read moreOnce we have processed your order, we can no longer adjust or cancel it for you. You can refuse a delivery at the door or return (part of) your order within 365 days. As an IKEA Family member, you even have unlimited time for this.
Read moreCancellation of the measuring service is possible up to 48 hours before the start of the appointment. Do you want to cancel the planned IKEA kitchen installation? This is possible up to a maximum of 7 calendar days before the planned installation date.
Read moreDo you want to change the date of your assembly / installation? Please contact our customer service at least 48 hours before the booked date.
Read more