If I buy from the store, can you help me to transport the goods to my car?
In some of our stores we offer the service "Loading assistance" which consists of moving the merchandise from the checkout area of the shop to your car.
To confirm if this service is available, you can go to the store of your choice and they will provide you with all the information you need, rates, conditions and much more.
If you want to know the services available in each of our stores you can click here.
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To use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA Customer Service.
Read moreYes, you can buy our entire range and receive it at your home or pick it up at the collection point of your choice when your order is ready.
Read moreYes, you can buy our entire range and have it delivered to your home or pick it up at the collection point of your choice when your order is ready.
Read moreYes, in each room you will find specialists who will help you to make your purchase, with a personalised service and where you will be able to clarify all your doubts.
Read moreAt IKEA we make it easy for you. You can buy online or through our App, by phone or visiting your nearest store.
Read moreIf any items are missing after delivery or pickup at Click & Collect or a collection point, first check if your order has been split into multiple deliveries, as the missing item may still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service, either remotely or in-store.
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