Skip to main content
EN CHEnglish

How does parcel delivery work at IKEA?

Here you'll find all informations about your parcel delivery:

Self Service: How can I track my parcel delivery?

You can track your parcel delivery here 

What are the delivery times for parcel deliveries?

Parcel deliveries are delivered within approx. 2- 6 days.

Good to know:

  • Parcel deliveries don't have a fixed delivery date 
  • It could happen that your parcel order will be split into several parcels and not everything will be delivered at the same time.
  • You'll receive further information when the order is handed over to the delivery partner.
  • He or she will inform you of the actual delivery date by e-mail/SMS.

You can find more information about parcel delivery here: delivery information.

Can I postpone an agreed delivery date for parcels?

You can't change your delivery date for a parcel delivery. 

Any change of the delivery date made less than 24 hours before delivery may result in additional charges.

If you need to reschedule your truck delivery, you can do this yourself in your profile within the order history.
If you don't have an account yet, you can reschedule your delivery date: account log in
If you also have an installation appointment, please contact us by phone on 058 515 03 86.

 

What particular parts of our documents do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the document not helpful? Try one of the related documents below.