I recently bought a product which has now a discount. Can I also get the discount?
If you bought your product within two weeks before the activity, we're happy to give you the discount amount on a gift card.
Please reach out to our Customer Service with your proof of purchase. If you have an ongoing order, maybe we're still able to add the offer or your IKEA Family data in the order.
Did you find this useful?
Thank you for your feedback!
What particular parts of our documents do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the document not helpful? Try one of the related documents below.
-
How long do I have from my delivery or purchase to make a claim?
-
Can I return or exchange IKEA in store products purchased through IKEA.com?
Yes! It's easy to return or exchange IKEA products and you have 365 days to do so. No matter what method of purchase you use.
Read more
-
I have returned a product and received an IKEA refund card - how long is the card valid?
The refund cards have no expiry date and are valid in all IKEA stores and on our website.
Read more
-
I have lost my receipt, can I still make a claim?
Don't worry, if you've lost your receipt there are plenty of ways to find a proof of purchase!
Read more
-
Are there any products I can't return?
At IKEA, it's okay to change your mind. We accept returns of all products in saleable condition within our 365-day return policy.
Read more
-
What do I do if something is missing when I open my product?
If there is a six-digit code in the assembly guide for the item, we can have these parts sent directly to you free of charge. Otherwise, we can provide this part for you in-store or online.
Read more