What are the IKEA Plan and Order Points?
The IKEA Plan and Order Points are our new format for planning furniture solutions for all living spaces and online shopping. They're just a stone's throw from the heart of our Swiss cities of Zurich, Chur and Winterthur.
IKEA Switzerland is expanding its presence in many Swiss cantons and cities and offers you an innovative format.
Our goal is to be closer and more accessible to all our customers and to offer you the support of our specialistsfor the purchase of any solution from the entire online catalog of IKEA furniture and accessories.
You can choose the most convenient delivery method for you: Home delivery or in one of our pick-up points.
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How does Shop & Go work?
Download the IKEA app to your mobile phone and you can start using Shop & Go. You can scan products with your mobile phone while you shop and pay for your cart at a separate checkout without having to wait in line.
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Can I have an item from the Second Chance market or live plants delivered to my home?
Second chance items and live plants are not available for delivery.
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Is there wifi in the IKEA stores?
You can log into our wifi network free of charge in any IKEA store in Switzerland.
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Can you transfer a product from one store to another so that I can collect it there?
For logistic reasons, an item cannot be sent from one store to another.
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Are the stores accessible to everyone?
Welcome to your whole family! Our stores have lifts and/or escalators, wheelchairs are available, Småland welcomes children and some shops also accept dogs.
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Can I also come to an IKEA Plan and Order Point with a planning that I have already started?
Sure thing! Simply drop by and we'll be happy to help you to get it all finished.
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