Which kind of insurance do you offer?
IKEA offers home contents and personal liability insurance in collaboration with our insurance partner iptiQ.
You can choose one or both, depending on your needs. You can also add or remove elements of the insurance package to cover exactly what you need.
For more information, please visit our website.
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Are there any costs associated with a Swissbilling invoice?
Payment in instalments is completely free of charge.
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Do I have to be an IKEA Family Club member to get the credit card?
Yes, the IKEA Family Credit Card is part of IKEA Family Club benefits, therefore you should apply for this membership.
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I would like to report a claim, change the details on my policy or find out more about the offer. Who should I contact?
Please contact out insurance partner iptiQ: [email protected] +41 43 505 12 08
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What is the credit limit for business and private customers?
Business customers can access a credit of up to CHF 10.000, private customers of CHF 5.000.
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Can I pay with euros at IKEA?
You can pay at IKEA with euros at the current exchange rate. Only banknotes are accepted and you will receive the change back in Swiss francs.
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What happens in case of no claim?
With IKEA Household Insurance, you are a winner whether you make a claim or not.
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