How can I change or cancel my order?
If you have already sent the order, it is not possible to modify it. You can however cancel the order yourself online.
You can cancel your order online and place a new one. If your order is already in transit, it is no longer possible to cancel it.
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Was the document not helpful? Try one of the related documents below.
Up to a certain status, you can cancel your Click & Collect order yourself online.
Read moreLife is full of changes but if the details have been sent to our delivery provider, we can no longer modify it.
Read moreGo to your purchase history to modify or cancel your order.
Read moreOnce an order has been paid for, it cannot be changed. To do this, you need to cancel the existing order - and create a new order with home delivery.
Read moreWe know that sometimes plans change - you can change the delivery date yourself using the order management pages on our website. If this option is no longer available because we have already processed your order, please contact us.
Read moreFollow the status of your order or change the truck delivery date online. Parcel delivery cannot be modified.
Read more