Can I change the products in my order?
It is not possible to change products by yourself after your order is confirmed.
If the order is not prepared or sent out yet, you can call us at 058 515 03 86, and we'll try to help you.
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We know that plans can change, but once an order is placed it moves quickly through our systems. Depending on the order details, we may not be able to add or change items.
Read moreWhile orders can’t be updated once they’ve been placed, you can cancel your order and place a new one. If you’ve booked a truck delivery, you can also reschedule it online.
Read moreIt is not possible to remove products from your order, after the order has been confirmed.
Read moreIt is not possible to add products from your order by yourself, if the order is already confirmed.
Read moreTo use this service, simply add your wished products to your cart online and select the collection point of your choice (IKEA pick-up point, IKEA locker, external pick-up point or external locker). You select a collection time window during checkout. Once paid, you can no longer make any change to this order. You get notified as soon as the goods are ready for pick-up. Please have your order confirmation and ID ready with you.
Read moreTo use this service, simply add your small and light products to your cart online, provide your delivery address and select "Parcel delivery". When booking, you will receive an estimated delivery date. As soon as our transport partner has received the goods, you will be notified and receive a more precise delivery time from them. Delivery is made to your letterbox.
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