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What can I do if an appliance or a white good has a defect or a damage?

Please contact us, so that we find a solution as soon as possible.

We are very sorry that your IKEA appliance causes you problems.

You can report your damage or defect here.  

What particular parts of our documents do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!