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How does the IKEA kitchen planning service work?

Here is an explanation about the whole process – from your initial thoughts to the final plan.

1. Initial thoughts:
Get inspired by our kitchens on our website or in our stores.
2. Measure:
Even if you’re no professional and plan to have a measuring service, take some measurements of your room and obstacles (windows, doors, electricity and vent outlets). Have a look at our kitchen measurement video.
3. Booking:
You can book the planning appointment online – both for an in-store or an online planning appointment.
4. Confirmation:
You’ll receive a confirmation e-mail with some further instructions on how to get ready for your planning appointment.
5. Rescheduling or cancellation:
If your plans change and you need to reschedule or cancel, please do it at least 24 hours in advance through the link in your confirmation e-mail.
6. Preparation:
Have all your kitchen measurements, inspiration and drawings ready for your planning appointment. If you’ve already made a plan in our kitchen planners, have it ready – this will help our specialists understand your needs and wishes.
7. Planning service appointment:
During this planning appointment we will:
  • Review your measurements and discuss your needs to make sure that the plan is functional
  • Work with you to refine or create your kitchen design in the IKEA kitchen planner
  • Help you select products, including appliances and worktops, that fit your style and budget
  • Please note that we don’t advise you on structural changes to your space (such as removal of walls, moving plumbing or electrical connections)
8. Next steps:
After your planning appointment, you’ll receive a complete plan package. This includes a 3D design of your kitchen, a full product list, a kitchen quotation and an estimate of the services you requested. You can access your plan at any time in your IKEA profile.
You can now:
  • Review your plan and check your measurements
  • Decide which additional services you need (measuring service, delivery, installation, removal and recycling)
  • Make final tweaks if needed and book a follow-up planning appointment to finalise your plan and book your order
 

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