IKEA Quebec
Hej! (that's how we say hello in Swedish)
If you need stylish furniture, affordable home furnishings, original home décor ideas, and a stress-free day of family-friendly fun, come visit us soon at the IKEA Quebec store!
Hej Days are on!
Come visit and say "hej" to all kinds of fun and great savings during Hej Days!
From exclusive in-store deals, fun acitivites for everyone as well as some in-depth knowledge talks - we can't wait to see you!
Address
IKEA Quebec City
3400 Avenue Blaise Pascal
Quebec City
G1X 0E4
Store
- Monday - Friday
- 10:00 a.m. - 9:00 p.m.
- Saturday - Sunday
- 10:00 a.m. - 5:00 p.m.
Click and collect
- Monday - Friday
- 9:00 a.m. - 9:00 p.m.
- Saturday - Sunday
- 9:00 a.m. - 5:00 p.m.
Småland
- Monday - Friday
- 10:00 a.m. - 8:00 p.m.
- Saturday - Sunday
- 10:00 a.m. - 4:00 p.m.
- 2023-08-24
- Smaland closes at 5:00 p.m.
Swedish Restaurant
- Monday - Friday
- 9:30 a.m. - 8:00 p.m.
- Saturday - Sunday
- 9:30 a.m. - 4:00 p.m.
Swedish Bistro
- Monday - Friday
- 11:00 a.m. - 9:00 p.m.
- Saturday - Sunday
- 11:00 a.m. - 5:00 p.m.
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Important update on stock availability
Due to the impact of COVID-19 on the global supply chain, we are currently experiencing limited availability and significant delays for certain products in-store and online. We are doing everything possible to make as many of our products available to you as soon as possible. We recommend that you check your desired product’s availability on our website before your visit. For more information see IKEA.ca/Stock.
Planning your visit
- Masks are not required but encouraged for an added layer of protection as a personal choice
- We encourage you to plan your specific purchase in advance, and check stock availability on IKEA.ca.
- See our store hours and holiday hours.
Exchanges and returns
- Save time and book an appointment, or join the virtual line for your return, prior to arriving at the store.
- Looking for replacement parts? Are you missing bolts, pegs, or other hardware parts to assemble IKEA products? Request free replacement parts online and they will be delivered to you. Click here to order replacement parts.
- Learn more about our return policy.
Click and collect service
- You can shop for it in store – but you don’t have to. Starting at $5, you can place an order online and collect it at IKEA Quebec.
- IKEA Family members enjoy free Click and collect at IKEA Quebec. Not a member yet? Join now – it's quick, easy and free.
- Curbside Click and collect is currently not available at IKEA Quebec. Hand out is placed on the side of the store.
- View information on how to order.
- View information on pick-up instructions.
- See our Click and collect hours.
Click and collect
You can shop for it in store – but you don’t have to
Contactless Click and collect service is available at select pick-up locations nationwide. Starting at $5, you can place an order online and collect it from your local IKEA store or an external Pick-up location. Free Click and collect is available for all IKEA Family members at the IKEA Boucherville, Montreal and Quebec City stores only.
Free Click and collect for IKEA Family members
Valid on online orders for Click and collect at the IKEA Boucherville, Montreal and Quebec City stores only. No minimum purchase is required. Valid for IKEA Family members only.
Not an IKEA Family member? Join now – it's quick, easy and free.
Here’s how you do it:
Step 1: Choose ‘Click and collect’ at checkout and you will be able to select an IKEA Store or a nearby Pick-up location, operated by a third-party partner.
Step 2: Wait until you receive the “Ready for pickup” email before heading to the store.
Step 3: Follow the instructions in the email and proceed to your selected store or Pick-up location. Pick-up processes may vary from location to location. Further direction will be communicated upon arrival.
Click and collect pick-up instructions:
Step 1: Proceed to the Click and collect parking area, located at the left side of the store. Remain in your car and scan the QR code on the sign in front of you to join the virtual line-up.
Step 2: Please wait for the confirmation message indicating that you can go to the Click and collect office's door to pick up your order. You will need your order confirmation email and a government-issued photo ID to collect your order.
Exchanges and returns
Our services
You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier. To learn about all the services we offer, visit the services page.
IKEA Quebec is an affordable furniture store and home goods destination in the Quebec metropolitan area. A great place to find everything you need to refresh your home & kitchen, including kitchen cabinets and new appliances, bedroom furniture, dining room furniture, living room furniture, home office furniture and outdoor furniture. Come for the day and visit the Showroom to explore inspiring home furnishing solutions, whether you have a small apartment or a large house. Enjoy browsing Market Hall and shop for stylish home décor and modern home accessories for every room in your home. Also, be sure to stop by the IKEA Quebec Restaurant or Swedish Food Market to enjoy Swedish meatballs, plant-based meals, hot dogs, and other affordable foods. At IKEA Quebec, you'll have the perfect day out.
IKEA QUEBEC – 5th ANNIVERSARY GIVEAWAY OFFICIAL RULES AND REGULATIONS (the "CONTEST RULES") FOR AGE-OF-MAJORITY LEGAL RESIDENTS OF QUEBEC ONLY.
CONTEST PERIOD
The IKEA QUEBEC – 5th ANNIVERSARY GIVEAWAY (the “Contest”) starts on August 26, 2023 at 10:00:00 a.m. Eastern Time (“ET”) and closes on August 27, 2023 at 4:59:00 p.m. ET (the “Contest Period”). The Contest sponsor is IKEA Canada Limited Partnership (“IKEA”), a limited partnership formed in the Province of Ontario with an address of 1065 Plains Road East, Burlington, Ontario, L7T 4K1.ELIGIBILITY
2. To enter and to be eligible to win, a person must be a resident of the Province of Quebec who is at least eighteen (18) years old at the time of entry. Employees, agents, mandataries and representatives of IKEA, its partners and associates, its advertising or promotional agencies, and their immediate family members or persons with whom they are domiciled (whether or not related), are not eligible to enter or win a prize. "Immediate family member" means parents, sisters, brothers, children, spouse, husband and wife. IKEA reserves the right to require proof of eligibility, which proof shall be in the form required by IKEA.
3. The Contest is subject to all applicable federal, provincial and local laws and regulations. Participation in the Contest constitutes entrant’s full and unconditional agreement to these Contest Rules. IKEA may disqualify any entry that appears to violate these conditions, or any provision of these Contest Rules.HOW TO PARTICIPATE
4. NO PURCHASE IS NECESSARY TO ENTER OR TO WIN. To enter the Contest, entrants must attend at the Quebec City store (3400 Av. Blaise Pascal, Québec, QC G1X 0E4, “IKEA Quebec”) and complete and submit an entry form (“Entry”) during the Contest Period. The entry forms will be located at the in-store checkout areas at IKEA Quebec during the Contest Period.
5. Entries must be received by IKEA during the Contest Period. Limit one (1) entry per person. IKEA is not responsible for late, lost, misdirected, delayed, incomplete or incompatible entries (all of which are void). No other method of entry is allowed. An Entry may be rejected if (in the sole and absolute discretion of IKEA) the Entry is not fully completed with all required information and submitted and received in accordance with these Contest Rules during the Contest Period.
6. If it is discovered by IKEA (using any evidence or other information made available to or otherwise discovered by IKEA) that any person has attempted to use multiple names, multiple identities, multiple email addresses, any automated, macro, script, robotic or other system(s) or program(s) and/or any other means not in keeping with IKEA’s interpretation of the letter and/or spirit of these Contest Rules to participate in or to disrupt this Contest, then they may be disqualified from the Contest in the sole and absolute discretion of IKEA.PRIZE AND ODDS OF WINNING
7. All dollar amounts contained in these Contest Rules are denominated in Canadian Dollars.
8. There are a total nine (9) prizes (each a “Prize”) available to be won, consisting of the following:
i. 2 x $5,000 IKEA Gift Certificate for Kitchen Purchases (“Grand Prizes”);
ii. 2 x IKEA Back-to-School Kit (Approximate Retail Value: $380, “Second Prizes”);
a. Kit Includes: ALEX Desk, FLINTANT Chair, KOLON Floor Protector, PLOJA Desk Pad and NAVLINGE LED Floor Lamp (subject to substitution in IKEA’s sole discretion).
iii. 5 x $250 Gift Card for Kitchen Planning Services from La Shop Cuisine (“Third Prizes”).
The total approximate retail value of the Prizes is $12,000 dollars.
9. The Prizes will be awarded according to the terms set out in these Contest Rules. Odds of winning a Prize will depend upon the total number of eligible entries received during the Contest Period. If, for any reason, a Prize remains unselected at the end of the Contest Period, IKEA reserves the right, in its sole and absolute discretion, to draw another entry or entries from eligible entries received.HOW PRIZES ARE AWARDED
10. The Prizes will be awarded by random draw conducted by IKEA which shall take place on September 1, 2023 (the “Draw Date”) at approximately 10:00:00 a.m. ET at IKEA Quebec. Two (2) eligible entries will be selected at random from among all eligible entries received in accordance with these Contest Rules as the potential Grand Prize winners (“Grand Prize Draw”). Following the Grand Prize Draw, two (2) eligible entries will be selected at random from among all remaining eligible entries received in accordance with these Contest Rules as the potential Second Prize winners (“Second Prize Draw”). Following the Second Prize Draw, five (5) eligible entries will be selected at random from among all remaining eligible entries received in accordance with these Contest Rules as the potential Third Prize winners.
11. Attempts will be made to contact the selected entrants as indicated above within five (5) days following the Draw Date via their email address Entry to provide instructions on how to claim his/her Prize, including details on the administration of the skill-testing question and the Prize Claim Form (as defined below). In the event that a selected entrant cannot be contacted within the specified amount of time described above, is not eligible, does not correctly answer the mathematical skill-testing question within the time limit, does not sign and return the Prize Claim Form within the specified time, if there is a return of any notification as undeliverable or if a selected entrant does not otherwise comply with the Contest Rules, IKEA shall have the right to disqualify that selected entrant, in which case he/she will not receive any Prize and shall forfeit all rights to the Prize, and the Released Parties (as defined below) shall be fully and completely released and discharged from any liability or responsibility in this regard. In such event, IKEA may, at its sole and absolute discretion, randomly select an alternative entry from the remaining eligible entries received and proceed with the selected winner notification and qualification procedure outlined above (in which case the foregoing provisions of this section shall apply to such new selected entrant).
12. BEFORE BEING DECLARED AS A CONFIRMED WINNER, each selected entrant will be required to: (a) correctly answer a mathematical skill-testing question without mechanical or other aid; and (b) sign and return within five (5) days of notification the Prize Claim Form, which (among other things): (i) confirms compliance with these Contest Rules; (ii) acknowledges acceptance of the Prize (as awarded); (iii) releases IKEA and all of the other Released Parties (as defined below) from any and all liability in connection with this Contest, their participation therein and/or the awarding and use/misuse of the Prize or any portion thereof; and (iv) agrees to the use of his/her name, city of residence, photograph, voice, statement, image or likeness for advertising, publicity and promotional purposes in all media, without further notice or compensation and agrees to confirm said specific consent to such use.PRIZE CLAIM FORM
13. Prize Claim Forms will include IKEA’s form of release, waiver and indemnity that allows IKEA to publish the selected winner's name in potential future advertisements and confirms the entrant’s acceptance and compliance with these Contest Rules, acceptance of the Prize as offered, and acknowledgement that IKEA and all or any of their respective subsidiaries, affiliates, divisions, advertising or promotional agencies, administrators, employees, agents, representatives and participating service providers (collectively, the "Released Parties") are not responsible for any claims arising out of any matter related to the Contest or the Prize.
14. The Prize Claim Form will also include a mathematical skill-testing question. Prior to being declared a winner of a Prize, a selected entrant must first correctly answer, without assistance of any kind, whether mechanical or otherwise, the mathematical skill-testing question located on the Prize Claim Form.
15. Completed and signed Prize Claim Forms must be provided to IKEA within the specified time prior to being confirmed as a winner or receiving any Prize. All Prize Claim Forms become the property of IKEA, and none will be returned. Prize Claim Forms obtained from unauthorized sources, or which are illegible, mutilated, altered, forged, counterfeited or irregular in any way are void.
16. Prizes must be accepted as awarded and are not transferable or convertible to cash (except at IKEA’s sole and absolute discretion). Subject to any applicable legislation, IKEA reserves the right in its sole discretion to substitute a Prize, in whole or in part, for a prize of equal or greater value, including but not limited to a cash reward, for any reason including due to the Prize being unavailable or for any circumstances beyond its control. The refusal to accept any Prize releases and forever discharges the IKEA and the other Released Parties from all obligations related to the Prize, including delivery. None of the Released Parties makes any representation or offers any warranty, express or implied, as to the quality or fitness of any Prize awarded in connection with the Contest. To the fullest extent permitted by applicable law, each winner understands and acknowledges that they may not seek reimbursement or pursue any legal or equitable remedy from either IKEA or any of the other Released Parties should a Prize fail to be fit for its purpose or is in any way unsatisfactory.
17. IKEA shall not assume any liability for lost, damaged or misdirected Prizes. Prizes are subject to additional terms and conditions as specified on each Gift Card or Gift Certificate.RELEASE
18. None of the Released Parties assumes any responsibility for incorrect or inaccurate capture of entry information, technical malfunctions, human or technical error, seeding or printing errors, lost, delayed or garbled data, or any combination thereof, including any damage to an entrant's or any other person's computer or to any cellular phone or other property related to or resulting from participation in or downloading any materials relating to this Contest. For greater certainty, and without limitation, IKEA nor any of the other Released Parties is responsible if the address, email address, or telephone number given by an entrant is incorrect, disconnected or no longer in service. Entry materials/data that have been tampered with or altered are void. The released parties are not responsible for anyone being incorrectly and/or mistakenly identified as a winner or selected entrant. If, for any reason, in the opinion of IKEA, the administration, security, fairness, integrity or the proper conduct of the Contest is corrupted or adversely affected, including by reason of tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond its control, IKEA may, in its sole discretion and subject only to the approval of the Régie des alcools, des courses et des jeux (the “Régie”), cancel, terminate, modify, or suspend the Contest (or to amend these Contest Rules) without notice. In the event of cancellation, any remaining Prize still to be won will, in IKEA’s sole discretion, be deemed expired and void and will be ineligible for Contest play, and, without limiting any other provision of these Contest Rules, the Released Parties shall not have any further liability with respect thereto.IKEA reserves the right, subject only to the approval of the Régie, to cancel, amend or suspend this Contest, or to amend these Contest Rules, in any way without prior notice or obligation, in the event of any accident, printing, administrative, or other error of any kind, or for any other reason whatsoever. Without limiting the generality of the forgoing, IKEA reserves the right, in its sole and absolute discretion, to administer an alternate test of skill as it deems appropriate based on the circumstances and/or to comply with applicable law.PRIVACY
19. By entering the Contest, all entrants consent to the collection, use and disclosure of their personal information by IKEA and any representatives or agents thereof in connection with the Contest, for the purpose of running the Contest and the awarding of the Prizes. Except as otherwise contemplated in these Contest Rules, information collected by IKEA in connection with the Contest will be used by IKEA in accordance with IKEA’s online privacy policy posted at https://www.ikea.com/ca/en/customer-service/privacy-policy/. The foregoing is not intended to limit any other consent to the collection or use of personal information that may have been, or may in future be, provided by any entrant to IKEA or any of the other Released Parties, if applicable. By entering the Contest, each selected and declared winner agrees to the use of his/her name, city of residence, photograph, voice, statement, image or likeness for advertising, publicity and promotional purposes in all media, without further notice or compensation and agrees to confirm said specific consent to such use by signing the Release. Personal information collected in respect of this Contest may be stored on a server or servers located outside of Canada.GENERAL
20. All entries are subject to verification at any time. The sole determinant of time for the purposes of valid entry in this Contest will be the Contest server(s).
21. No communications will be entered into except with potential Prize winners.
22. All decisions of IKEA with respect to any aspect of this Contest, including without limitation the eligibility of entrants or entries, are final and binding on all entrants in all matters as they relate to this Contest. Entrants, including winners, agree to release, forever discharge, indemnify and hold harmless the Released Parties from any and all injuries, liability, losses and damages of any kind resulting from their participation in the Contest or their acceptance, use or misuse of a Prize.
23. This Contest away is subject to all applicable federal, provincial and municipal laws and is void where prohibited.
24. Except where prohibited by law, and subject to paragraph 24, all issues and questions concerning the construction, validity, interpretation and enforceability of these Contest Rules, or the rights and obligations of entrants and IKEA in connection with the Contest, shall be governed by, and construed in accordance with, the substantive laws of the Province of Ontario without regard to any conflict of law issues.
25. Any litigation respecting the conduct or organization of a publicity contest may be submitted to the Régie des alcools, des courses et des jeux for a ruling. Any litigation respecting the awarding of a prize may be submitted to the Régie only for the purpose of helping the parties reach a settlement.
26. In the event of any discrepancy or inconsistency between the terms and conditions of these English Contest Rules and disclosures or other statements contained in any Contest-related materials, including, but not limited to, the French version of these Contest Rules and/or any advertising and/or any instructions or interpretations of these Rules given by any representative of IKEA, the terms and conditions of these English Contest Rules shall prevail, govern and control to the fullest extent permitted by law.