IKEA Quebec

Please note that municipal construction work related to the TramCité project is currently underway near our store. Temporary traffic disruptions and changes to access routes, including access to our parking lot, may occur. To make your visit as smooth as possible, we encourage you to check the City’s latest traffic and construction updates before travelling to the store. 

Bus stop:
The store is accessible by public transportation. Bus 91 will take you directly to the store. You can visit the following link to view the bus schedule:
Réseau de transport de la Capitale
EV charging stations:
IKEA Québec offers multiple charging stations, conveniently located at the front entrance of the store.

Family friendly services

• Baby care rooms and change tables in restrooms
• Strollers at select locations
• Baby food warming stations in our Swedish Restaurant
• A children’s menu in the Swedish Restaurant
• Unsupervised play areas for children to enjoy throughout the store
• Småland: A fun and safe playroom for children to play while parents or guardians shop (not available at IKEA Toronto Downtown)

Free Wi-Fi

You can connect to the internet using your laptop or mobile device quickly and easily. While visiting our stores you can now enhance your in-store experience by downloading the IKEA app.

Accessibility

We are committed to improving access and opportunity for individuals with disabilities by identifying, removing, and preventing barriers that may interfere with their ability to make full use of our facilities. We offer wheelchairs and electric scooters for customer use when needed. 

Here’s how you do it:

Step 1: Choose ‘Click and collect’ at checkout and you will be able to select an IKEA Store or a nearby Pick-up location, operated by a third-party partner.

Step 2: Wait until you receive the “Ready for pickup” email before heading to the store.

Step 3: Follow the instructions in the email and proceed to your selected store or Pick-up location. Pick-up processes may vary from location to location. Further direction will be communicated upon arrival.

Express return:

Register your return ahead of time to use our Express return lane when returning items. Returns are subject to our returns policy and do not guarantee acceptance. 

Looking for replacement hardware?

Are you missing bolts, pegs, or other hardware parts to assemble IKEA products? Request free replacement parts online and they will be delivered to your home or business at no cost via Canada Post within 7 business days.

The Click & collect area is located on the southeast side of the store, directly opposite the main entrance.