IKEA Quebec

IKEA Quebec is now open to customers
IKEA Quebec is pleased to safely welcome customers back in-store to shop. As we re-open, our top priority continues to be the health and safety of our co-workers, customers and communities.

Health and Safety
We ask customers to be mindful of health and safety protocols when they plan a visit to IKEA Quebec. Plan your specific purchase in advance, check stock availability on IKEA.ca, consider a non-peak time or later date to shop if the need isn’t immediate, shop in groups of two or less and do not linger in-store. You may encounter a wait to get in and are asked to respect physical distancing protocols while in line. Please note – a face mask, covering your mouth and nose is mandatory while you are in our store.

Returns and Exchanges
We strongly encourage customers to take advantage of our 365-day return policy and return products at a later time. The number of customers allowed in the returns area will be limited. Learn more about our 365 day return policy.

Online Services
For customer convenience, IKEA continues to offer online planning services, Click & Collect and home delivery via IKEA.ca.
We believe that health and safety is our shared responsibility and we thank our customers for doing their part!

IKEA Food
The IKEA Restaurant remain closed. The Swedish Food Market and the bistro are now open.

Click & Collect

You can shop for it in store – but you don’t have to

Contactless Click and collect service is available at select pick-up locations nationwide. Starting at $5, you can place an order online and collect it from your local IKEA store or an external Collection Point.

Here’s how you do it:

Step 1: Choose ‘Click and collect’ at checkout and you will be able to select an IKEA Store or a nearby Collection Point, operated by a third-party partner.

Step 2: Wait until you receive the “Ready for pickup” email before heading to the store.

Step 3: Follow the instructions in the email and proceed to your selected store or collection point. While collection will be contactless, pick-up processes may vary from location to location. Further direction will be communicated upon arrival.

Click & Collect pick-up instructions:

Step 1: Proceed to a designated parkink spot in the Click & Collect area on the side of the store, and park your vehicle.

Step 2: Please wait in your vehicle and text your order number and parking spot number to the Click & Collect phone number as seen on the parking spot sign.

January 2020: IKEA Quebec donated food to Moisson Québec

IKEA Québec works with Moisson Québec to donate surplus food from IKEA Restaurant. In January, more than 60 boxes of meatballs, 70kg of macaroni salad and 7kg of goat cheese and spinach omelette were handed over to the food bank to help families in need in the region.During December, IKEA Quebec co-workers also contributed by donating more than 200 non-perishable food to the organization. The IKEA Québec store is proud to support the community while reducing food waste. Each IKEA store supports local initiatives that align with our charitable giving policy. Please send your donation request to the IKEA Quebec Store for consideration.

Please send your donation request to the IKEA Quebec Store for consideration.

Working at the Ingka Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 155,000 co-workers and operations in 43 countries, but we value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it!

At IKEA, we respect each other, our differences and are open to everyone making a contribution. So no matter where you work in the world, you’ll most likely rub shoulders with a diverse group of people – with different backgrounds, special skills and a quirky sense of humour.

So much more than a job.

You’re home here.
Build your dream job with us.