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Exchanges and returns

365 days to change your mind

A couple smiling at each other while standing in front of a sofa that is too big for their living room

This page summarizes how to return a product to us, the IKEA return policy, how to order replacement parts, and how to have IKEA furniture assembled for you.

It’ll also tell you where to find more details on these topics. 

No-nonsense returns policy   |   In-store returns   |  IKEA replacement parts  | TaskRabbit assembly service

No-nonsense returns policy

Too big? Too small? Too something else? If you’re not completely satisfied, or simply just change your mind, you can return your products within 365 days. Some conditions apply.

In-store returns

Having difficulty assembling your IKEA purchase? 

If you purchased IKEA furniture and are having difficulty assembling it, you don't have to return it! Let TaskRabbit assemble it for you!

IKEA replacement parts

Our IKEA replacement parts service is free for customers who want to repair their products. and through it we supply spare IKEA assembly parts, such as bolts and screws, and spare IKEA furniture parts. ​ 

Request replacement parts

Frequently asked questions

Find the answers to your question in our knowledge portal or view the frequently asked questions below. For best results please keep your question to less than 5 words.