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Click and collect

With IKEA Click and collect, you’re in control. Place an order online when it’s convenient and choose when and where to collect it. You’ll still make a trip, but we’ll gather your items so that you have more time and energy for assembling instead.

An IKEA co-worker wheeling out a customer's Click and collect order.

Contactless Click and collect service is available at select Pick-up locations nationwide. Starting at $5, you can place an order online and collect it from your local IKEA store, Pick-up locker* (free for IKEA Family members) or an external Pick-up location.

*Pick-up lockers are only available at select stores. Click here for details.

Options and pricingHow it worksGood to knowFAQ

Click and collect options and pricing

You can collect your order at an IKEA store or a local Pick-up location. Pricing details, approximate lead time, maximum package specifications, Pick-up locations, etc. are specified below.

Collect at an IKEA store

  • $5 flat rate (free for IKEA Family members)
  • Approximate lead time: Two hours to two days after placing order
  • Maximum package size: No limit
  • Maximum package weight: No limit

Use a Pick-up location

Enjoy flat-rate shipping with a new way to shop IKEA. Collect your next online order at convenient partner locations we call “Pick-up locations” and ship items big and small, all for one affordable price.

Pickup your small packages at a FedEx retail location near you

Enhance your IKEA online shopping experience with convenient package pickup service. We now offer you the flexibility to collect your packages at a FedEx retail location when you won't be home to receive them. During checkout, simply choose your preferred pickup location, and we'll notify you as soon as they’re ready. Discover the convenience of our pickup service and find your nearest location

How Click and collect works 

Step 1: Choose ‘Click and collect’ at checkout and you will be able to select an IKEA Store, Pick-up locker or a nearby Pick-up location, operated by a third-party partner.

Step 2: Wait until you receive the “Ready for pickup” email before heading to the store or the Pick-up location.

Step 3: Follow the instructions in the email and proceed to your selected store or Pick-up location. While collection will be contactless, pick-up processes may vary from location to location. Further direction will be communicated upon arrival.

Good-to-know basics 

  • Due to high demand, time slots may be limited. Available times are listed during online check-out.
  • If you can’t place an order at your desired IKEA store, try another location, remove an out-of-stock item from your cart or order later when stock is replenished.
  • Consider package dimensions and weights, so your order will fit in your vehicle. This information is on each product’s webpage.
  • Decide in advance who will collect your order. You can list an alternate collector while placing your order.
  • Want an order update? If you have an order confirmation number, you can track your order.
  • Shopping for your business? Check out IKEA for Business. We’ll do more work for you so that you can spend more time on your customers.

Frequently asked questions

Find the answers to your question in our knowledge portal or view the frequently asked questions below.