Contact us
Questions? Concerns?
If you would like information on a product, please type the product name or article number in the search bar at the top of the page.
If you are looking for general information about IKEA or any of our services, please type your query in the search bar below.
Frequently asked questions
Find the answers to your question in our knowledge portal or view the frequently asked questions below.
Try our self service options
Looking to check the status of your order? Want to return a product? We have a convenient self service option which will let you do just that. Scroll through the options below to find what you are looking for.
Get in touch with us
Please select from the options below to connect with us.
How can we support you?
Depending on your reason for contact, IKEA has the best method of contact for you. Please click on the button below to get started.
Chat with our chatbot
Hello, I'm BILLIE! The IKEA chatbot. I am available 24 hours a day to help you with any questions you may have. If I am unable to assist you, my co-workers are available from Monday to Sunday: 9am - 9pm (EST).
Ask the Community
We’re gathering solutions to all your questions through the wisdom of our crowd – that’s you! Ask a question. Find answers. Share what you know.