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Planning service

With IKEA planning service, we can help you create a better everyday life at home. And you don’t have to leave home. In a personal appointment, a sales co-worker will guide you through a project based on specific product.

An IKEA co-worker in a yellow shirt stands by an open, white kitchen while talking with two adults.

A remote or in-store planning appointment supports you when customization can get complicated. We’ll set you up with a solid plan and a shopping list quickly and easily. Or we’ll review the plan you made. To start on your own, try our online planners.

How it works | Planning help by room/product | Decorating/interior design help | FAQ


How IKEA planning and consultation service works

  1. Get inspired by spending time on IKEA.ca and playing with all our free online planning tools. Take notes on which styles, colours, products and ideas you like so it’s easier for us to understand what designs and looks you prefer.
  2. Choose a need. Do you want help with a space or whole room? A particular furniture system? For your home or business? Browse the furnishing areas below to find the planning service you need.
  3. Book an appointment using the related link below. You can choose a remote or in-store appointment.
  4. Measure and list. We’ll need details about the space or room. Record measurements of height, width and depth as well as positions/dimensions of electrical outlets, doors, windows, etc. Make a list of your needs.
  5. Bring your measurements, list of needs and style notes to the appointment. A drawing or photo of the space is useful, too. We’ll discuss layouts and solutions to create a plan and a shopping list.
  6. Take time to assess the plan and next steps. Do you need to make changes? Start over? Buy now? When you’re ready, visit us online or in-store to order.

What do you want to plan or improve?

Kitchen planning

$39/2 hours of remote or in-store planning

You bring the measurements and a drawing or picture of the area. An IKEA kitchen specialist will offer advice and inspiration to plan your dream kitchen. Stylish and functional solutions for everything from the placement of cabinets and appliances to storage, lighting and sinks.

Sleep planning

Free, up to 30 minutes of online or in-store appointment with an experienced IKEA sleep specialist that includes:

Advice on the choices of mattress, box spring, pillow, beds, bedding etc. Advice on a restful sleep based on your personal sleep needs. You provide the measurement of the area.

Bathroom planning

$19/1 hour of remote planning or in-store planning

You provide the measurement of the area. An IKEA bathroom specialist will give you advice and inspiration to plan your ideal bathroom.

Living room TV stands & media storage planning

$9.99/30 minutes of remote planning or in-store planning

You provide the measurement of the area. An IKEA living room specialist will give you advice and inspiration to plan your ideal media storage.

Wardrobe planning

$19/1 hour of remote planning or in-store planning

You provide the measurement of the area. An experienced IKEA wardrobe planner will help you to create the functional and beautiful storage that suits you best.

Home office planning

$19/1 hour of remote planning or in-store planning

You provide the measurement of the area. An IKEA home office specialist will give you advice and inspiration to plan your ideal home office.

Home design service

You have 2 options to choose from

Home design consultation

$39/2 hours of remote or in-store* consultation that includes:

Personal support throughout the shopping experience in the IKEA store or on IKEA.ca​. Personalized advice on how to refresh your home, ​suggestion of products, solutions and services.

Home design service

$129/1.5 hours of remote or in-store service that Includes:

One room drawing/floor plan. A lighting plan, a mood board, color selections, a shopping list, services, as well as tips and ideas.

Business design service

You have 2 options to choose from

Business design consultation

Start with 1 free hour of remote or in-store consultation that includes:

One-on-one support with an IKEA for Business specialist providing product advice, simple furnishing tips and co-ordination of your order including service recommendations. Let us help you find the right planning service for your business needs

Business design service

$129 for remote or in-store* service that includes:

One room per appointment. Initial business consultation, planning and design. A complete design package that includes a mood board, floor plan, perspective drawings, furniture and accessory collages, a lighting plan, product quotations, business furnishing tips and more.


Want personal help with decorating or home furnishing ideas?

Wish you lived in a space designed by IKEA? With our home furnishing service, you can! We can help you solve a smaller problem (taming cables, arranging furniture, choosing colours/materials, tailoring lighting) or design a complete interior (an organized family bathroom, a cottage-style bedroom). You’ll get things like mood boards and 3D sketches. The service is conducted remotely and available for homes or businesses.

You have 2 options to choose from

Home design consultation

$39/2 hours of remote or in-store* consultation that includes:

Personal support throughout the shopping experience in the IKEA store or on IKEA.ca​. Personalized advice on how to refresh your home, ​suggestion of products, solutions and services.

Home design service

$129/1.5 hours of remote or in-store consultation that Includes:

One room drawing/floor plan. A lighting plan, a mood board, color selections, a shopping list, services, as well as tips and ideas.


Your health is important to us. Together again, safely.

The safety of our co-workers, partners and customers is our top priority. Therefore, we are adopting the necessary preventive measures to reduce risks within our store. Read more about our precautions and how you can do your part.

Read more

Frequently asked questions

  • You can book an online appointment with one of our kitchen experts on IKEA.ca. To book an online appointment you will need internet access, a desktop, tablet or mobile device.

  • In-home planning service is not available. You can only book an in-store or online planning service appointment.

  • Measure and list. We’ll need details about the space or room. Record measurements of height, width and depth as well as positions/dimensions of electrical outlets, doors, windows, etc. Make a list of your needs. Bring your measurements, list of needs and style notes to the appointment. A drawing or photo of the space is useful, too.

  • For a free planning service, you can cancel a planning appointment in the confirmation email. For paid planning services you will need to notify our Customer Service Centre.

  • Home furnishing basic. $39/2 hours of remote or in-store* consultation that includes: Personal support throughout the shopping experience in the IKEA store or on IKEA.ca​. Personalized advice on how to refresh your home, ​suggestion of products, solutions and services.

    Home furnishing complete. $129/1.5 hours of remote or in-store consultation that Includes: One room drawing/floor plan. A lighting plan, a mood board, color selections, a shopping list, services, as well as tips and ideas.