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Customer service

Due to very high call volumes we regret that you may experience extended wait times when calling our Customer Support Centre. We apologize for any inconvenience and thank you for your patience.


A safe, warm welcome back to our stores!

All IKEA Canada locations are now open to customers. Working in line with recommendations from local governments and health authorities, we have introduced enhanced, preventative health and safety measures across the shopping experience and operations to ensure co-workers and customers feel safe to work and shop. For more details on opening hours, safety measures and important updates, please click here.


We'll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your new sofa.

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