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IKEA announces rollout of instore and online circular hubs

instore circular hubs at IKEA
Corporate news9 November 2021
Our ambition is to inspire and enable our customers to live better everyday lives, within the limits of the planet. We’re not there yet, but we are well on our way to becoming a circular business by 2030, where all IKEA products can be reused, repaired, reassembled and recycled by our customers.

In early 2022, IKEA Australia will pilot a new online platform: As-is online. IKEA Family members will be able to browse pre-loved IKEA products online and ‘reserve’ items they wish to purchase before heading to the store to collect at the in-store circular hub.

In-store circular hubs are being rolled out to all stores across Australia, designed to provide an enhanced shopping experience, enable customers to access affordable and sustainable products and services in one place including:

  • The IKEA Buy Back service; where customers can return their eligible pre-loved IKEA products for a refund card
  • Customers can shop pre-loved IKEA products, as well as products previously on display, discontinued, returned items and products with minor cosmetic damage and access an ‘offer of the day’
  • Customer can also extend the life of their IKEA furniture through the care and repair range and collect free spare parts, instore and online

 

In the future, there will be workshops on extending the life of IKEA products at the instore circular hubs.

The launch of our instore and online circular hubs are ways we are working to inspire and enable customers to live a more sustainable life at home. As part of our journey towards becoming a circular business by 2030, we have committed to:

  • Enabling our customers to obtain, care for, and pass on products in circular ways
  • Producing 100% circular products (raw materials – recycled – remanufactured – refurbished – reused)Using only renewable and recycled materials
  • Taking the lead and joining forces with others in achieving a circular economy through advocacy, collaboration, and business partnerships

 

IKEA Australia will soon announce the details of the upcoming Green Friday campaign, where we will be buying back customers pre-loved IKEA products ahead of the global Black Friday sales event.