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Click and collect

With IKEA Click and collect, you’re in control. Place an order online when it’s convenient and choose when and where to collect it. You’ll still make a trip, but we’ll gather your items so that you have more time and energy for assembling instead.

Options and pricingHow it works|  Good to know | FAQ

A person in a brown coat in the picking-up area while looking at their smart phone.

Click and collect options and pricing

All IKEA stores offer Click and collect, so you can decide where you’d like to collect your order. Pricing details, approximate lead time, maximum package specifications, store locations, etc. are specified below.

Collect from an IKEA store for free when you spend over $50

  • Free for all orders over $50.
  • Flat fee of $5 for orders under $50. 
  • Approximate lead time: often same day, but you can book up to three days in advance.
  • Maximum package size: No limit.
  • Maximum package weight: No limit.

Collect from a Collection Point near you from $19

  • Orders from 0kg – 50 kgs collection fee from $19 to $29
  • Orders from 50kg – 150kgs collection fee from $39 to $49
  • Orders over 150kgs collection fee from $69 to $135
  • Approximate lead time: Up to one week. Collection Points have specific time and days available for collection.
  • Maximum package size: No size limit.  
  • Maximum package weight: No weight limit.  
  • The orders will only be held on site during the date and time window, if you do not collect your order at this time, you will need to rebook for another collection window.

How Click and collect works 

  1. Put your desired items in your online shopping cart. 
  2. Select your favourite or nearest IKEA store under “Click and collect”. 
  3. Choose an available collection time. Complete your order.
  4. Live life while we gather your items. We’ll notify you when we’re done.
  5. Go to your chosen IKEA store or collection point during your time slot.
  6. Collect your order, load it into your vehicle and drive home.

Good-to-know basics 

  • Due to high demand, time slots may be limited. Available times are listed during online check-out.
  • If you can’t place an order at your desired IKEA store, try another location, remove an out-of-stock item from your cart or order later when stock is replenished.
  • Consider package dimensions and weights, so your order will fit in your vehicle. This information is on each product’s webpage.
  • Decide in advance who will collect your order. You can only list an alternate collector while placing your order.
  • Make sure you bring a helping hand to load your goods.
  • Want an order update? If you have an order confirmation number, you can track your order.
  • You can always combine Click and collect with a pop into the store for that pillow you want to try before buying.  

Frequently asked questions