Contact us
Please select from the options below to connect with us.
Chat with us
Our customer service team is available Monday to Sunday 7am – 10pm AEST/AEDT.
BILLIE, the IKEA chatbot is available 24/7 to help with any queries outside of these hours.
Call us
Our phone wait times are currently longer than usual. For faster support, chat with our customer service team online.
Prefer to call? Billie, our new Voicebot, will greet you first and if needed connect you to one of our coworkers.
Get in touch any day, between 9am – 8pm AEST/AEDT: (02) 9010 0264
Self-service tools
Frequently asked questions
Looking for something else?
You can explore other services like returns, order updates, and product guides online.