Ways to shop
IKEA stores and collection points
Swedish Bistro, Swedish Cafe and Swedish Food Market
There are many ways to shop with IKEA. Whether it’s shopping online at IKEA.com, or joining us in-store for a hot dog, we’re here to give you a hand with your home.
Discover how to shop at IKEA and how we can come to you. Buying online, finding customer support or wanting to plan your next project – we’ve got you covered!
Do a lot of shopping from your phone? Download the IKEA app for the best experience. It’s the IKEA store for your pocket – browse products, be inspired, make shopping lists, check stock and even access your IKEA Family account.
IKEA apps are also the way to get the most out of your smart products – make your home smarter today!
The new IKEA store that fits in your pocket
IKEA stores and collection points
From the colour of the smart lights in your living room, to the texture of your bedspread, with IKEA, you’re in complete control. Come in-store to touch and try the range, get professional help from our many IKEA co-workers and feel inspired by our showroom.
An advantage of shopping in store is that you can get your hands on those must have products same day. Any one of our stores across the country has everything you need for a family day out – from meatballs to in-store activities for the kids!
At selected stores you can even bring back your pre-loved IKEA furniture, and we’ll give it a second chance at life through our ‘Buy Back’ program
Don’t live close to a store? Our collection points might be a good alternative. Order online and be able to pick up selected products same day.
Don’t feel like coming in-store? Stay in the comfort of your own home and let us come to you by shopping online at IKEA.com. Browse the range, be inspired by our content and tips, make an order for delivery, Click & Collect, or collection, manage your IKEA Family membership, join our Business Network – there’s always a lot going on!
You can even use IKEA.com to help out for an upcoming shopping trip – why not try creating a shopping list, checking out your local store’s page, or checking stock availability before popping in to visit us in-store?
Order by phone
If you need advice or assistance with making a purchase, contact us by phone. We’re here to help.Our customer service hours are Monday - Sunday, 09:00-19:00 (AEST)
Call us on: (02) 7207 9790
Helping you shop wherever you are
Feeling a bit lost? Not sure where that final pin was meant to go, or why you have three screws left over? Our customer support centre is here to help. From designing your dream home or business to buying just the right home furnishings to suit, let our co-workers help out.
We have a range of planning and design services that are at the tips of your fingers, and a team who can help you when you’re ready to get started (or run into any issues along the way).
Discover our range of in-store and at-home planning and customer support services –find one that works for you.
IKEA for Business
For a better everyday work-life, IKEA for Business has a range of personalised services and design tools. Get in touch with a dedicated co-worker today.
Swedish Bistro, Swedish Restaurant and Swedish Food Market
Feeling peckish? Maybe a full three-course feast is more your thing today – or perhaps your keen to try out some Swedish favourites at home? Whatever your stomach is calling for, rest assured you’ll find it with us.