Service Update – Contactless Home Delivery and new delivery windows

To protect the health and safety of our customers and co-workers during this time, IKEA Home Deliveries will be going Contactless. 

All deliveries will now be made to your front door, instead of to a room within your home. If you require assistance to get your goods inside, please inform your driver when they call prior to your delivery to arrange contactless assistance. In place of signatures, proof of delivery will be confirmed by a geotagged photo taken by the driver upon delivery.

In addition, due to high demand, we are experiencing higher delivery volumes than normal. To help serve you in the most efficient way possible, we have temporarily changed the truck home delivery windows that are available. Customers will be able to select the day you can accept your delivery (deliveries are made from 7am – 7pm), and our team will contact you the day before with a four-hour delivery window. Our drivers will also send a message just prior to their arrival.

Contactless delivery options

Pictogram of a truck signifying delivery.

Contactless delivery options

Most of our products are flat packed and designed so they’re easy for you to take home. If you prefer to have your purchase delivered, you can choose from our range of convenient delivery options, like parcel delivery from $9, or truck delivery for larger orders from $49.

 

Just enter your postcode in our Delivery Calculator below to get started.


Delivery calculator