First-ever IKEA Plan and Order Point to open at Highpoint Shoppping Centre, Melbourne
IKEA Australia has today revealed the location for its newest, never-before seen customer meeting point, set to open on Thursday 29 September 2022.
Highpoint Shopping Centre, Melbourne’s largest shopping centre in the city’s west, will be the home for Australia’s first ever IKEA Plan and Order Point.
A Plan and Order Point is just a fraction of the size of the IKEA store customers are familiar with, sized between 300 – 500m2. The new meeting point is designed to provide customers with one-to-one advice on how to plan some of the more complex home furnishing products and services IKEA offers, and assistance with placing their order.
Unlike the large IKEA blue box warehouses, there will be no immediate articles or food for sale on site. Instead, the Plan and Order Point will provide inspiration and solutions for customers wanting to create their dream kitchen or wardrobe.
Julian Pertile, Manager of IKEA Richmond and the new Plan and Order Point says, “It is fantastic to announce today that IKEA is joining the Highpoint family. Highpoint is a world-class destination for shoppers, and we could not be more excited to bring IKEA closer than ever before to the many people of Melbourne’s north and west.
“IKEA already has a strong presence in the Melbourne market, but with the IKEA Highpoint Plan and Order Point we can engage with new Melbourne customers in a more personalised and bespoke way than ever before. We hope to welcome customers that have never shopped with us before, as well as existing customers that may have found creating complex solutions, such as a kitchen or wardrobe system, too daunting to tackle alone.”
Customers will be able to order what they need at the Plan and Order Point and then choose home delivery or pick up their items at a collection point close by.
Chris Barnett, Head of Retail and Mixed-Use at The GPT Group says, “We’re delighted to be welcoming this exciting new IKEA format to Highpoint. At GPT we are always looking to attract new and unique retail offerings that draw customers to our shopping centres. IKEA will join the many in-demand retailers choosing Highpoint, reflecting the presence Highpoint has as Melbourne’s largest shopping centre in Melbourne’s west. We look forward to the opening of the new IKEA Plan and Order Point in the coming months.”
Bookings for planning appointments at IKEA Highpoint Plan and Order Point can be made from September 15 here.
The first of their kind Plan and Order Points form part of the IKEA growth strategy for Australia, providing a new and innovative way to become more accessible and convenient for customers.
Based on the success of this first Plan and Order point, additional locations may be opened across the country in 2023.
