Guarantee
All our products are thoroughly tested before they are brought to market. The legal guarantee of at least 2 years applies to all items you purchase from us. Legal guarantee means that a product is or must do what the consumer can reasonably expect from it.
Some products also have a supplier's guarantee or an additional guarantee offered by us. These guarantees do not affect the legal guarantee.
General IKEA guarantee conditions
Our warranty conditions may change over time, but the conditions on the date of order or purchase remain applicable.
Conditions
- Your complaint should only have arisen if you uphold normal household use.
- The reason for the report is not due to normal wear and tear, normal consumption or normal aging of the product.
- Please report your complaint to us within 2 months, unless you have a good reason for not adhering to this period.
Term
The guarantee is valid for the period indicated on the product and commences on the date of purchase.
Guarantee repairs or product replacements do not extend the guarantee period of the appliance or new parts.
Receipt = Guarantee certificate
You can only claim under our guarantee if you produce your (digital) receipt or if you can prove in another way where and when the IKEA product was purchased.
Your receipt is your guarantee certificate, so store it somewhere safe.
Guarantee documents
Here you will find our guarantee documents for products with a longer guarantee period. Navigate directly to the room or category your product falls under by clicking on the links below. The documents are currently only available in Dutch.
Kitchens and appliances | Bathroom | Bedroom | Sofas and chairs | Workspaces | Other
IKEA guarantee kitchens and appliances
Kitchens
Our kitchens are thoroughly tested to make sure they can withstand heavy weights, high temperatures and normal daily use. We provide a 25 year guarantee on our METOD kitchen system, and a 10 year guarantee on our ENHET system. You can find out which parts of your kitchen are covered by this guarantee in the METOD guanantee file linked below.
Do you own a FAKTUM kitchen and did you buy your kitchen on or after September 2007? Then the same general terms and conditions apply as for our METOD kitchens.
We offer a 10 year guarantee on kitchen mixer taps.
We offer a 5 year guarantee on the installation of the METOD kitchen system with our kitchen installation service.
Kitchen appliances
At IKEA you have a standard 5-year guanrantee on kitchen appliances. This way we are sure that it will last a long time. TILLREDA and LAGAN built-in appliances have a 2-year warranty. Click here for more information on kitchen appliances guarantees
Check the brochures below for kitchen guarantees.
All guarantees apply for normal household usage and terms and conditions apply.
IKEA guarantee bathrooms
IKEA offers a 10-year guarantee on ÄNGSJÖN, ENHET, HAVBÄCK, FAXÄLVEN and bathroom furniture, washbasins and mixer taps.
We offer a 3-year guarantee on our bathroom installation service.
All guarantees apply for normal household usage and terms and conditions apply. Below you will find the bathroom guarantees.
IKEA guarantee bedrooms
IKEA gives a 10-year guarantee on mattresses.
We think it is important that your new mattress is comfortable and that you enjoy it. At IKEA you therefore have 90 days to determine whether you are satisfied with your choice.
We offer a 10-year guarantee for material and manufacturing defects on PAX wardrobes and KOMPLEMENT accessories.
All guarantees apply for normal household usage and terms and conditions apply. Below you will find the documents.
IKEA guarantee sofas and armchairs
Our sofas, armchairs, sofa beds and ottomans are rigorously tested against our strict standards for quality and durability and the strictest requirements for domestic use.
That is why we offer a 10-year guarantee for material and manufacturing defects on the frames and cushions of our sofas, armchairs, sofa beds and ottomans.
STOCKHOLM sofas have a 25-year guarantee.
This guarantee only applies to normal household use. Terms and conditions apply. View these in the warranty brochures.
IKEA workspace guarantees and IKEA office furniture guarantees
IKEA provides a 10-year guarantee for material, manufacturing defects and operation of the BEKANT series, IDÅSEN series, GALANT storage system, THYGE desk, HÄLLAN cabinets, TOMMARYD conference tables and SKARSTA desks.
We also provide a 10-year guarantee for defects in materials and manufacturing on the moving parts and frame of the following IKEA office chairs: FLINTAN, MARKUS, HATTEFJÄLL, JÄRVFJÄLLET, ALEFJÄLL, TROLLBERGET, LIDKULLEN, MULLFJÄLLET, LÄKTARE, LÅNGFJÄLL, VALLFJÄLLET, BLYKOBB and FJÄLLBERGET.
IKEA provides a 3-year guarantee for material, manufacturing defects and operation on the gaming desks UPPSPEL, UTESPELARE, FREDDE and HUVUDSPELARE and on the gaming chairs STYRSPEL, GRUPPSPEL, MATCHSPEL, UTESPELARE and HUVUDSPELARE gaming chair.
The guarantee on certain IKEA desk systems also applies to commercial use. Read the conditions that apply to the products and categories in the documents linked below.
Other guarantee documents
Frequently asked questions
Find the answer to your question in our knowledge portal. Type a keyword that relates to your question or view the frequently asked questions below.