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How can I contact IKEA?

You can contact our Customer Service as you prefer: by phone, social media, chatbot or by visiting an IKEA store.

Whether you want to make a purchase online, have a question, or need to resolve an issue, take a look at the Frequently Asked Questions on our website. If you still need more help, these are the available contact channels:
  • By phone at 900 400 922
  • By chatbot through the yellow widget
  • By Social Media (Facebook, X and Instagram)
Our customer service hours are Monday to Saturday from 10:00 to 20:00. We are closed on Sundays and national holidays.
Remember: If you want to check or make changes to your order, for data protection reasons, this can only be done by the person who placed the order.
Note: We are currently unable to help you by email.

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