What if I haven't received my IKEA Home gift card?
We will send you your gift card by email within 15 days after the service is completed. If you don't see it in your inbox, please check your spam or junk mail folder.
If 15 days have passed and you have not received your gift card, please send us an email to this address: ikeahome.soporte.es@ikea.com
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We have a promotion in the IKEA Home app, where you can receive a gift card equivalent to 10% of the value of the hired service (up to a maximum of 500 €), if the service has been booked and confirmed without cancellations, and the first service has been completed by 31 August 2026. *If you sign up for the service between November 10 and November 30, 2025, you will receive a gift card worth 25% of the value of the first service (instead of 10%).
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Read moreNo, joining IKEA Home is completely free.
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