What is IKEA's return policy for mattresses?
At IKEA, you have 365 days to love or exchange your mattress.
- It is normal for a new mattress to feel firmer at first. Your body needs at least a month to adjust to the mattress, and the mattress also adapts to you.
- For greater comfort, make sure you have a suitable pillow that suits you and your new mattress.
- The product is not dirty, damaged or shows signs of poor hygiene.
- You present the receipt or proof of purchase.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If your mattress has quality issues after one year, the return policy does not apply, but the product warranty does.
Read moreAt IKEA, you can change your mind! If you are not completely satisfied or have simply changed your mind, you can return your products within 365 days. IKEA will refund the amount of the returned items with the purchase receipt during this period.
Read moreSure, at IKEA you can take back your old mattress along with the purchase and transport of a new one.
Read moreYes, you can exchange your mattress for another model of higher or lower value within 365 days of purchase, provided that the mattress is in good condition and complies with the terms of our returns policy.
Read moreProducts purchased from IKEA's "Secondhand Store" section can be returned according to IKEA's 365-day return policy.
Read moreAt IKEA you have 365 days to change your mind and all of our products come with a warranty, including those in the Circular Market.
Read more