Can I exchange my mattress for a better one if I return the old one to IKEA?
Yes, you can exchange your mattress for another model of higher or lower value within 365 days of purchase, provided that the mattress is in good condition and complies with the terms of our returns policy.
- If the new mattress is more expensive, you will only have to pay the difference between the original price and the new price.
- If the new mattress is less expensive, we will refund the difference on an IKEA gift card, which you can use for future purchases.
- Applies only to purchases made at IKEA Spain (mainland).
- The mattress must be in good condition and clean.
- Proof of purchase (receipt or invoice) must be presented.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
At IKEA, you have 365 days to love or exchange your mattress.
Read moreSure, at IKEA you can take back your old mattress along with the purchase and transport of a new one.
Read moreYes, if you purchased a mattress or mattress topper from IKEA Spain (mainland) and previously arranged for home delivery, you can request collection for return.
Read moreYou can make your return in our stores, through our Customer Service or at a Post Office. We will refund you once we have verified that the items are in good condition.
Read moreIf your mattress has quality issues after one year, the return policy does not apply, but the product warranty does.
Read moreYes, if you have made a purchase at IKEA Spain (mainland) —whether online, in a physical store or through our distance selling team (telephone or chat)— you can return your product to any IKEA store on the mainland (Península), regardless of where you made the purchase.
Read more