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You can contact our Customer Service as you prefer: by phone, social media, chatbot or by visiting an IKEA store.
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Read moreWith Click & Collect, you can place your order online, in-store or with our distance selling team, and then collect your items from an IKEA store or designated collection point. This delivery option is ideal if you have the flexibility to collect your order yourself, want to avoid home delivery costs, or want to collect your order when it suits you best. This can be especially useful if you live near an IKEA store or if delivery to your home or area is not possible.
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Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA Customer Service.
Read moreIf you have received a product or package that is missing parts, you can order them online, pick them up at an IKEA store or have them delivered through our IKEA Customer Service, depending on the part you are missing.
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