What are the opening hours of the customer service?
We will help you solve your problems quickly and easily.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
You can contact our Customer Service as you prefer: by phone, social media, chatbot or by visiting an IKEA store.
Read moreWith Click & Collect, you can place your order online, in-store or with our distance selling team, and then collect your items from an IKEA store or designated collection point. This delivery option is ideal if you have the flexibility to collect your order yourself, want to avoid home delivery costs, or want to collect your order when it suits you best. This can be especially useful if you live near an IKEA store or if delivery to your home or area is not possible.
Read moreCome to IKEA Goya and be inspired by our exhibition of living and dining rooms.
Read moreChildren's playground
Read moreIf you have detected a quality problem with your appliance or it is not working as it should, you can contact the manufacturer directly if the product is still under warranty. If the appliance is an IKEA product, you can contact our Customer Service, either remotely or in-store.
Read moreIf any items are missing after delivery or pickup at Click & Collect or a collection point, first check if your order has been split into multiple deliveries, as the missing item may still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service, either remotely or in-store.
Read more