If I bring my second-hand furniture to an IKEA store and they refuse it, what should I do?
If the IKEA product is not listed on the Secondhand service online quotation tool, we cannot accept it for the Secondhand Service.
Please note that we only accept clean, complete, unmodified, and assembled furniture as per our service conditions.
Did you find this useful?
Thank you for your feedback!
What particular parts of our documents do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the document not helpful? Try one of the related documents below.
-
Where can I buy second-hand IKEA furniture?
The second hand furniture is re-sold in the Second Chance market of each Swiss IKEA store.
Read more
-
What is Click & Collect?
With Click & Collect, you can order your items online and pick them up later at the pick-up point of your choice.
Read more
-
Who can help me with technical questions about IKEA solar systems and heat pumps?
You can request a free, personalized quote for your IKEA SOLSTRÅLE solar system or heat pump online.
Read more
-
Can I rate services?
Our services can sadly not be evaluated.
Read more
-
Does IKEA offer a picking service?
Yes, we offer a variety of services.
Read more
-
What is the Second Chance Market?
The IKEA Second Chance Market offers a broad range of IKEA products that have been given a second life. The products available have been refurbished and are now available for purchase.
Read more