Can I also come to an IKEA Plan and Order Point with a planning that I have already started?
Sure thing! Simply drop by and we'll be happy to help you to get it all finished.
If you have a draft saved and have received a code as a result, we can easily get back to what you have planned so far and make your dream a reality.
If you want to have a look beforehand, here are our planning tools.
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Can I use public transportation to reach the stores?
There is always a train station or a bus/tram stop close to our stores.
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What can I do if I have lost personal property at IKEA?
If your item is found, we will hold it for a few days at Customer Service. If you have any questions, please contact Customer Service.
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Are there bars, bistros and restaurants in the IKEA Plan and Order Points?
The IKEA Plan and Order Points are locations dedicated entirely to planning: There is no bar, bistro or restaurant.
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How does Shop & Go work?
Download the IKEA app to your mobile phone and you can start using Shop & Go. You can scan products with your mobile phone while you shop and pay for your cart at a separate checkout without having to wait in line.
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Can I have an item from the Second Chance market or live plants delivered to my home?
Second chance items and live plants are not available for delivery.
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Is there wifi in the IKEA stores?
You can log into our wifi network free of charge in any IKEA store in Switzerland.
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