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How can I contact IKEA?

Many questions can be answered quickly and easily online – anytime, anywhere. And if you ever get stuck, you can reach us by phone.

Have you tried our “Help by topic” yet? Here we show you the appropriate contact method for each problem and have a lot more information. You can also do a lot yourself: Overview of all self-service options.
Call our customer service from Monday to Friday from 8:30 a.m. to 7:30 p.m. and on Saturday from 8:30 a.m. to 6 p.m.
If you are calling from abroad, the costs depend on your telephone provider.
A live chat is currently not possible. But you can ask "Billie" - our chatbot on the contact page.

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