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How can I contact IKEA?

Many questions can be answered quickly online – anytime, anywhere. And if you need personal support, our customer service team is happy to help by phone.

Before getting in touch, we recommend visiting our Help by topic section. It guides you to the right contact option for your specific question and provides plenty of helpful information. You can also solve many issues yourself using our self-service options.
If you need to speak to us directly, you can reach our customer service team by phone:
  • Monday to Friday: 8:30 a.m. – 5:30 p.m.
  • Saturday: 8:30 a.m. – 5:00 p.m.
If you are calling from abroad, please note that call charges may vary depending on your telephone provider.
Live chat is currently not available. However, you can ask Billie, our chatbot, for quick help and guidance.

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