Why should I choose Click & Collect?
Choose Click & Collect service if delivery to your home is not available or you wish to collect your order flexible at your convenience either at an IKEA pick-up point, from an IKEA locker or at external pick-up points (fix or mobile) near you.
Here are the benefits of the Click & Collect service considering:
- Costs: You only pay the preparation fees for collecting at an IKEA pick-up point. The costs of a collection at an external pick-up point represent the fees for preparation and delivery to the choosen pick-up point. Collection at IKEA pick-up points or IKEA lockers is free and reduced at external pick-up points for IKEA Family members.
- Timing: Preparing your order for collection is of course faster than a delivery. Select your preferred time slot at checkout and simply pick up your goods whenever it suits you best! Collect boxes are available 24/7, except in Vernier (Geneva).
- Size: It's suitable for most goods that are in stock of the store of your choice. Be aware that some products might not be available for collection due to package size or logistics. The Click & Collect option will simply not be shown during checkout.
Did you find this useful?
Thank you for your feedback!
What particular parts of our documents do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the document not helpful? Try one of the related documents below.
With the Click & Collect service you can order your articles comfortably online and then collect them in your IKEA store.
Read moreThe fee covers the costs of compiling your order.
Read moreSometimes you just want to shop quickly – without waiting around. With Click & Collect, you can order your items online and pick them up later at the pick-up point of your choice.
Read morePlease contact our customer service directly.
Read moreTo pick up your Click & Collect order, please present a valid ID and the receipt/order number you received via e-mail.
Read moreUp to a certain status, you can cancel your Click & Collect order yourself online.
Read more