What if I no longer want to be an IKEA Family member?
You can delete your membership at any time without giving any reason. Your membership profile along with the associated information will then be removed.
You are welcome to contact us directly if you would like to delete your profile.
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Can other family members use my IKEA Family membership card?
No, the IKEA Family membership card is a personal card.
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Can I use my IKEA family card in foreign countries?
Yes, you can use the card in all countries where IKEA Family is available. Please note that for certain promotions only the family card of the certain country is accepted.
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How can I change my personal data?
You can update your personal data in the free IKEA Family app, online on the website or at the digital IKEA Family kiosk in the entrance area of your IKEA store.
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What are the IKEA Family rewards?
This programme does not yet exist in Switzerland.
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How do I log in to my account?
Under "my profile" on the IKEA Switzerland website you can enter your phone number or your email address and password.
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How long is the IKEA Family birthday voucher valid for?
The validity of your birthday voucher is indicated on it.
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