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How can I get small spare parts, fittings or other small components for my IKEA product?

There are different types of spare parts available for IKEA products: small spare parts such as fittings and other small components, or larger spare parts like the ones for electrical appliances. Prices and delivery times depend on which spare part you need.

If you’d like to renew, improve and/or pro-long the life of your IKEA products, you can get the spare parts you need online (valid for Switzerland and Liechtenstein). Some parts are also available at the Customer service in the stores.
A) Small spare parts (fittings or individual small components)
Those include screws, knobs, plugs and other similar fittings. They have a 6-8 digit number (called spare part number). The easiest way to find this number is in your product's assembly instructions, on paper with your product or online on the product information, if it still is in sale.
You can then easily order them here online, free of charge. It usually takes up to 10 days to receive them per post.
For instance, you can order the castors for the LÅNGFJÄLL chair as a spare part using spare part number 10049061.
Note: the VARIERA or KOMPLEMENT cover caps for unused drill holes are not spare parts, but products for sale. You can order them here:
VARIERA cover caps
KOMPLEMENT cover caps
B) Bigger spare parts (furniture components)
Those are bigger parts of your furniture, like panels or fronts. They do not have a digit number. Such parts are only for free if you had an issue that falls within warranty. Those spare parts need around 3 weeks to be delivered to your address. If you want some extra parts at your cost, you can contact us by phone or your Customer service in store and we'll check if this can be ordered separately and at what cost.
You can also order sofa parts, sofa covers, cushions and inner cushions separately on IKEA.ch, at your own expense. Just search for the name of your sofa.
Note: PAX back panels aren’t available separately. In the event of a claim or guarantee case, the complete frame will be replaced.
C) Appliance spare parts (for electrical devices)
The spare parts for electrical appliances (so-called white goods) cannot be ordered at IKEA, even if you bought the appliance through IKEA.
a. Product still under warranty
Please read the following procedure for appliance spare parts still under warranty: Electrical appliance damage and defects
b. Product outside warranty
Our third-party provider called ASCI provides you with spare parts for appliances sold up to 10 years ago (except electrical components). They need around 2 weeks to be sent to you.
You can order them on this page: ASCI.
You can read their terms and conditions here.
Be aware that those parts are always at your own costs.
 
 

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