How can I find my product in the store?
On the product page online you can see if it's in stock and, by clicking the store, you get the aisle and shelf.
For smaller items, you get the department where they can be found.
Did you find this useful?
Thank you for your feedback!
What particular parts of our documents do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the document not helpful? Try one of the related documents below.
-
Can I use public transportation to reach the stores?
There is always a train station or a bus/tram stop close to our stores.
Read more
-
What can I do if I have lost personal property at IKEA?
If your item is found, we will hold it for a few days at Customer Service. If you have any questions, please contact Customer Service.
Read more
-
Are there bars, bistros and restaurants in the IKEA Plan and Order Points?
The IKEA Plan and Order Points are locations dedicated entirely to planning: There is no bar, bistro or restaurant.
Read more
-
How does Shop & Go work?
Download the IKEA app to your mobile phone and you can start using Shop & Go. You can scan products with your mobile phone while you shop and pay for your cart at a separate checkout without having to wait in line.
Read more
-
Can I have an item from the Second Chance market or live plants delivered to my home?
Second chance items and live plants are not available for delivery.
Read more
-
Is there wifi in the IKEA stores?
You can log into our wifi network free of charge in any IKEA store in Switzerland.
Read more