My IKEA gift card is damaged. What should I do?
Is the gift card number still legible?
As long as the gift card number on your IKEA Gift Card is still readable, we can accept it at our IKEA store checkouts.
In the online shop, simply enter the gift card number and the four-digit PIN during the checkout process.
If the number or PIN is not legible, there is unfortunately no way to determine and redeem the credit.
For more information click here: IKEA Gift Card
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I have either lost my IKEA gift card or it got stolen. Can the card be blocked or replaced?
If you have lost your IKEA Gift Card or someone else has used it without your permission, we cannot block or replace it.
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Where can I buy an IKEA Gift Card?
You can buy the gift card online or in several points of sale.
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How long does it take to load an IKEA gift card?
It depends where you bought the gift card. Read more here.
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Can I pay with a gift card when buying online?
Absolutely! Find out more here.
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What kind of currency can I load my IKEA gift card in Switzerland with?
The cards are only loaded with Swiss francs.
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In which countries are Swiss gift cards valid?
IKEA gift cards are valid in all IKEA stores in Switzerland (including online) and in the following IKEA stores around the world.
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