I would like to have my Shop & Go purchases delivered. Is that possible?
Yes of course, as long as your products are valid for delivery. Once you have made your payment, please go to our customer service desk to arrange a delivery.
Please note that this is only possible if you pick up all products yourself and bring them to the Customer Service desk. Here you will find information on prices and delivery options.
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Can I have my gift registry purchases delivered directly to the recipients?
Sorry, we cannot offer this service at the moment.
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My Click & Collect order does not fit in my car. Can I temporarily store the products locally or transfer them to a delivery?
You can request a delivery at the Customer Service Desk or book a van with our partner company Europcar On Demand. Download their app and check for available vans.
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Can I buy through the chat?
You can easily buy online on our website. If you need support, we're here on the phone and we can place the order for you!
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Does IKEA offer home delivery from the store or only online?
You can either order your products online or select them in the store and then have them delivered directly to your home.
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Do I need Internet to use the Shop & Go function?
To create the Shop & Go QR code for payment, you need Internet access (wi-fi or mobile).
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Can I have my order delivered to a Pick-up Point?
IKEA delivers your order to the Pick-up Point of your choice.
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