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How do I scan an order that has been reserved for me by a co-worker or that I have created on my own at an information kiosk?

An order (goods from goods collection, or order with delivery) cannot be managed with Scan & Pay at the moment.

However, you can pay for your order at the same time as your Scan & Pay purchase. To do this, simply scan your order at the Scan & Pay checkout, or any other checkout, after scanning your Scan & Pay QR code.
The co-workers at the IKEA store or Scan & Pay checkout will be happy to help you.
Here you'll find information on how the Scan & Pay function works.

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