How do I complete my purchase in Shop&Go?
With Shop & Go in the IKEA app, you save time and avoid having to queue at the checkout when making purchases in-store.
- While shopping, scan the product barcodes and add the products to your shopping bag or trolley.
- When you've finished, go to the designated Shop & Go checkouts in the checkout area after the self-service furniture area.
- Scan the QR code, select your preferred payment method and pay for your purchase.
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To create the Shop & Go QR code for payment, you need Internet access (wi-fi or mobile).
Read moreAn order (goods from goods collection, or order with delivery) cannot be managed with Shop & Go at the moment.
Read moreReturning or exchanging items purchased via Shop & Go is the same as for any other purchase.
Read moreTo use this service, simply add the products to your cart (online or in a store), provide your delivery address and select Curbside delivery service and a delivery date. You have to choose a full day window (7am to 7pm), as our transport partner will organize the deliveries in a sustainable and cost-conscious way. They will send you a shorter time window per SMS or e-mail on the evening before the delivery. On the day of the delivery you can track your delivery live to make sure to be present at time of arrival.
Read moreYes, the original receipt is required - unless you registered your IKEA Family profile on this purchase. The refund will be made back to the original method of purchase, except for some specific products.
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