How does the stock check work on our IKEA website?
Everything can be found on each product page.
You can select another store if you want to check the stock in another unit, or connect your IKEA Family account to see the the possible deliveries to your postal code.
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Why can't I register for IKEA Family?
Please note that it is not possible to create a new IKEA profile with an email address that is already in use for an IKEA profile or IKEA Family profile, also not if it is used for a profile in another IKEA country.
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How can I change or cancel my online order?
If you have already sent the order, you cannot change it. You can cancel the order yourself.
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I ordered items by invoice but the bill was not included with the delivery. When or how will I receive it?
The invoice will be sent by Swissbilling 1-2 weeks after the delivery.
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Can you help me with a payment reminder notice that I received from Swissbilling?
Payments per invoice are directly processed by our partner Swissbilling and we have no possibility to access these invoices.
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Contact us in other language
I speak English!
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How can I buy online and get VAT-conform invoice?
Follow the steps described here
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