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IKEA Richmond

Welcome from IKEA Richmond!

Hej! If you need stylish furniture, affordable home furnishings, original home décor ideas and a stress-free day of family-friendly fun, come visit us soon at IKEA Richmond!

Address

IKEA Richmond
3320 Jacombs Road
Richmond
V6V 1Z6

Store

Monday - Friday
10:00 a.m. - 9:00 p.m.
Saturday
10:00 a.m. - 8:00 p.m.
Sunday
10:00 a.m. - 7:00 p.m.

Click and collect

Monday - Friday
9:00 a.m. - 9:00 p.m.
Saturday
10:00 a.m. - 8:00 p.m.
Sunday
10:00 a.m. - 7:00 p.m.

Småland

Opening Soon

Swedish Restaurant

Monday - Friday
11:00 a.m. - 8:00 p.m.
Saturday
10:00 a.m. - 7:00 p.m.
Sunday
10:00 a.m. - 6:00 p.m.

Swedish Bistro

Monday - Friday
10:00 a.m. - 9:00 p.m.
Saturday
10:00 a.m. - 8:00 p.m.
Sunday
10:00 a.m. - 7:00 p.m.
The Swedish Food Market follows the same opening hours as the Swedish Bistro.

Holiday hours

2022-10-09 10:00 a.m. - 6:00 p.m.

2022-10-10 10:00 a.m. - 7:00 p.m. Thanksgiving Day

Public transit
Easy access from the Canada Line. Access via bus 407, 410, 415 and 430. Use the Translink Trip Planner.

Parking lot entry routes
Entrance and exit the IKEA store via Jacombs Rd or Sweden Way. Oversized vehicles, please enter via Sweden Way to park in the uncovered parking lot.

Important update on stock availability

Due to the impact of COVID-19 on the global supply chain, we are currently experiencing limited availability and significant delays for certain products in-store and online. We are doing everything possible to make as many of our products available to you as soon as possible. We recommend that you check your desired product’s availability on our website before your visit. For more information see IKEA.ca/Stock.


Planning your visit

  • The IKEA Restaurant is open with limited capacity and menu. The breakfast menu is currently unavailable.
  • In accordance with provincial guidelines, face masks are not mandatory, but recommended while shopping at IKEA Richmond. Health and safety is our shared responsibility and we thank you for doing your part.

Exchanges and returns

  • NEW! Join our virtual waitlist here or in store.
  • See our Exchanges and returns hours.
  • Get a head start on your return and save time at the Returns desk by using our new online form.
  • To access the Exchanges and returns area at IKEA Richmond, please enter the Customer Service area via the EXIT elevator.
  • Looking for replacement parts? Are you missing bolts, pegs or other hardware parts to assemble IKEA products? Request free replacement parts online and they will be delivered to you. Order replacement parts here.
  • With the high volume of customers visiting, we cannot guarantee entry into Exchanges and returns within the last hour prior to closing, as the line may close early to help those already in the queue. We appreciate your patience and understanding.
  • Learn more about our 365 days returns or exchanges policy.

Click and collect service


Click and collect

You can shop for it in store – but you don’t have to

Contactless Click and collect service is available at select Pick-up locations nationwide. Starting at $5, you can place an order online and collect it from your local IKEA store or an external Pick-up location. 

Here’s how you do it:

Step 1: Choose ‘Click and collect’ at checkout and you will be able to select an IKEA Store or a nearby Pick-up location, operated by a third-party partner.

Step 2: Wait until you receive the “Ready for pickup” email before heading to the store.

Step 3: Follow the instructions in the email and proceed to your selected store or Pick-up location. Pick-up processes may vary from location to location. Further direction will be communicated upon arrival.

 

Click and collect pick-up instructions: 

Step 1: Please park at one of the designated parking spots at the south end of our covered parking lot.

Step 2: Follow the instructions in your confirmation email or text the phone number on the parking stall sign with the parking stall number and your order number to confirm you have arrived and are ready for pick up.

Step 3: Wait in your vehicle for your order to be brought out to your parking stall by an IKEA coworker.


Exchanges and returns

Exchanges and returns hours

Monday - Friday
10:00 AM - 9:00 PM

Saturday
10:00 AM - 8:00 PM

Sunday
10:00 AM - 7:00 PM

Save time with your in-store return

Get a head start on your return and save time in store. Using this online form, add the products for return and the information requested. Once complete, you will receive a barcode via SMS and e-mail* that you will show the co-worker at the Returns desk when you arrive in store to assist with a quick return process.

  • Register up to 10 items
  • Bring proof of purchase

*Barcode for return is valid for 14 days.


Our services

You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier. To learn about all the services we offer, visit the services page.

Click and collect

Orders that you pick up yourself.

Click and collect

Exchanges and returns

365 days to return your purchase.

Find out more

Planning

Personalized advice from specialists, online or in store.

Book now

TaskRabbit

Assembly is easy with TaskRabbit.

Learn about assembly

Delivery

We'll bring your purchases straight to your home.

See delivery options

Replacement parts

Request replacement parts online.

Order now

Recycling

Learn more about our in-store recycling service.

More about recycling

IKEA for Business

Visit us in person in the store.

IKEA for Business

In-store services

Discover all IKEA in-store services.

In-store services

Jobs

Working at the Ingka Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 155,000 co-workers and operations in 43 countries, but we value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it!


IKEA Richmond is an affordable furniture store and home goods destination in the Richmond metropolitan area. A great place to find everything you need to refresh your home, including kitchen cabinets and new appliances, bedroom furniture, dining room furniture, living room furniture, home office furniture and outdoor furniture. Come for the day and visit the Showroom to explore inspiring home furnishing solutions, whether you have a small apartment or a large house. Enjoy browsing Market Hall and shop for stylish home décor and modern home accessories for every room in your home. Also, be sure to stop by the IKEA Richmond Restaurant or Swedish Food Market to enjoy Swedish meatballs, plant-based meals, hot dogs, and other affordable foods. At IKEA Richmond, you'll have the perfect day out.