IKEA Richmond
All IKEA Canada stores are now open to customers!
We are pleased to welcome our customers back to our store locations nationwide. IKEA Richmond requires all customers and visitors that enter our store to wear a mask or face covering.
With health and safety as our top priority, we have introduced enhanced, preventative health and safety measures across the shopping experience and operations to ensure co-workers and customers feel safe to work and shop. As a result, the children’s play area Småland will remain closed. The IKEA Bistro is open for takeout only, and the Restaurant is open with limited capacity.
IKEA continues to offer contactless Curbside Click & Collect and online shopping with home delivery at IKEA.ca.
You have 365 days to return or exchange your product. To avoid long wait times, IKEA encourages customers to take advantage of its 365-day return policy and return or exchange products at a later time.
IKEA Richmond
3320 Jacombs Rd Unit #1
Richmond, BC
V6V 1Z6
Telephone
1-866-866-4532
Opening hours
Monday - Friday: 10am - 9pm*
Saturday: 10am - 8pm*
Sunday: 10am - 7pm*
Holiday hours
Thanksgiving (October 12): 10am - 7pm*
Restaurant
Monday - Sunday: 11am - 6pm
Limited capacity and limited menu in the Restaurant. (No breakfast is available.)
Swedish Food Market and Bistro
Monday - Friday: 10am - 9pm
Saturday: 10am - 8pm
Sunday: 10am - 7pm
Småland
Closed
Due to capacity and the safety of customers and co-workers, we may need to close the entry line before our closing time and waiting in line does not guarantee entry into IKEA. We thank you for your patience and understanding.
*Returns & Exchanges
Monday - Friday: 10am - 8pm (check in by 5pm)
Saturday: 10am - 7pm (check in by 4pm)
Sunday: 10am - 6pm (check in by 3pm)
We are currently experiencing longer than usual wait times which may exceed 2 hours. Upon arrival at the store, please check in with the Customer Service greeter. You will register your phone number, and we will contact you when you near the front of the line.
The line up will close once we have reached our capacity for the day. We encourage you to come early during the weekdays.
Curbside Click & Collect
We hear you and we have improved the Click & Collect process at IKEA Richmond.
When you arrive at the store, please proceed to the designated Click & Collect parking area located in the southeast corner of our covered parking. Park in one of the designated parking spots and follow the instructions to text your stall number, order number and last name to let us know that you are here. Please remain in your car and we'll bring your order to you.
Your order is ready for pick up once you have received your second confirmation email.
Public transit
Easy access from the Canada Line. Access via bus 407, 410, 415 and 430. Use the Translink Trip Planner.
Parking lot entry routes
Entrance and exit the IKEA store via Jacombs Rd or Sweden Way.
Right now at IKEA Richmond
See what's happening at your local IKEA store. Shop affordable home furnishings, enjoy an authentic Swedish food experience, and take part in our free workshops.
Special Price: FRIHETEN corner sofa-bed. Visit the store for details.
Our back to school guide has all the essentials for your best rest, your most productive workspace and hacks to make the most of your space, all at affordable prices.
Enjoy our KORVMOJ veggie dogs at home. Available in the Swedish Food Market, $5.99 with 10 veggie dogs per package.
Our Services
You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier.
To learn about all the services we offer, visit the about services page.
Curbside Click & Collect
Now offering Curbside Click & Collect. Order online. Pick up your goods in a safe, contactless way, for a flat rate of $5.
NEW: To collect your curbside pick up, please park in one of the designated parking spots at the southeast corner of our covered parking lot and follow the instructions on the sign. Please remain in your car and we'll bring your order to you.
Delivery
We offer delivery to almost anywhere in Canada. Delivery service is based on the delivery method and destination.
TaskRabbit
TaskRabbit is an on-demand service available on the web that conveniently connects you with the network of Taskers. Handling everything from in-home furniture assembly and mounting to basic handyman services.
FREE Online Planning
Our online planning service is perfect for you and you don’t even need to leave your home.
Avoid long wait times with our 365-day return policy
As our store has recently reopened, our Returns & Exchanges wait times may exceed 2 hours. Take advantage of our 365-day return policy and return or exchange your products at a later time.
IKEA for Business
If you are a business or contractor looking to place a large order or just need a little extra help, our IKEA for Business team is here!
Email: ikeabusiness.richmond@ikea.com
Local Community
Latest news: IKEA Richmond donates over $180,000 in home furnishing kits to BC Women's Health Foundation, BC Society of Transition Houses and Progressive Intercultural Community Services in support of vulnerable children, families, seniors, refugees and newcomers in our community. Kits included bedding textiles and duvets, to kitchen and bath items, and even soft toys.
IKEA Canada receives a high volume of requests every week to support various worthwhile projects. At IKEA, having a positive impact on people and the planet is an essential part of our business. Each IKEA store supports local initiatives that align with our charitable giving policy. Please send your donation request to the IKEA Richmond store for consideration.
People & Planet
IKEA Richmond creates a children's play area at a local women's shelter.
At IKEA, we believe every child has the right to play and develop in a safe and secure environment. In August 2019, IKEA Canada announced a partnership with Women's Shelters Canada to help create a better everyday life for children residing in women's shelters nationwide.
In the beginning of this year, IKEA Richmond completed a redesign of a dining area at a local women's shelter for strong and resilient women and children who have survived violence. Warmth was added to the space along with lots of storage, while play areas were incorporated to allow the children to read, craft and imagine.
IKEA Food
We offer a range of food products inspired by Swedish traditions—perfect for curious taste buds! You’ll find classics like meatballs, and salmon prepared in all sorts of ways. There are drinks and treats too. And, we’ve made everything more sustainable, so it’s simply good food you can trust.
Restaurant (Now open with limited capacity)
While you're at the store, take some time to relax in the IKEA Restaurant. Pop in for a quick snack or stay for breakfast, lunch, or dinner.
Swedish Food Market
Visit your local store to buy your favourite snacks, meals, and drinks and enjoy them at home with family and friends.
Bistro (Open for take-out only)
After checkout and before the journey home, the whole family can grab a drink or bite to eat at the IKEA Bistro.
Do you want to know what's in our food?
All of our food nutritional information can be found on our Food Facts page.
IKEA Family
As a member, you’ll receive IKEA Family rewards, discounts, and a few surprises along the way. Check out just a few of our exciting benefits below.
Join now – it’s quick, easy and free.
Exclusive Newsletter
Subscribe to our newsletter to receive exclusive offers, sneak peeks at new products and ideas to inspire a better everyday life at home.
Offers
As a member you have access to discounted member prices, offers and deals on selected IKEA products, and more.
Workshops & Events
We share our home furnishing knowledge, know-how and skills to help you turn your dreams into reality.
Careers
Working at the Ingka Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 155,000 co-workers and operations in 43 countries, but we value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it!
At IKEA, we respect each other, our differences and are open to everyone making a contribution. So no matter where you work in the world, you’ll most likely rub shoulders with a diverse group of people – with different backgrounds, special skills and a quirky sense of humour.
So much more than a job.
You’re home here.
Build your dream job with us.