IKEA Richmond
IKEA Richmond requires all customers and visitors that enter our store to wear a mask or face covering at all times while in the store other than when enjoying a meal at our Restaurant. To promote physical distancing, we recommend shopping groups be limited to 2 people maximum.
When reopening our stores across the country in June, we voluntarily chose to operate at a lower capacity than we were required to under public health guidelines to ensure a safe shopping environment with enhanced physical distancing measures. At IKEA Richmond, we are operating at 25 per cent or less capacity.
The children’s play area, Småland, will remain closed. The IKEA Bistro is open for takeout only, and the Restaurant is open with limited capacity.
IKEA continues to offer contactless Curbside Click & Collect and online shopping with home delivery at IKEA.ca.
You have 365 days to return or exchange your product. To avoid long wait times, IKEA encourages customers to take advantage of its 365-day return policy and return or exchange products at a later time.
IKEA Richmond
3320 Jacombs Rd Unit #1
Richmond, BC
V6V 1Z6
Telephone
1-866-866-4532
Opening hours
Monday - Friday: 10am - 9pm*
Saturday: 10am - 8pm*
Sunday: 10am - 7pm*
Holiday hours
Family Day
Monday, February 15: 10am - 7pm
Restaurant (NEW hours)
Monday - Saturday: 11:30am - 7:30pm
Sunday & Holidays: 11:00am - 6:00pm
Limited capacity in the Restaurant. (No breakfast is available.)
Swedish Food Market and Bistro
Monday - Friday: 10am - 9pm
Saturday: 10am - 8pm
Sunday: 10am - 7pm
Småland
Closed
Due to capacity and the safety of customers and co-workers, we may need to close the entry line before our closing time and waiting in line does not guarantee entry into IKEA. We thank you for your patience and understanding.
*Returns & Exchanges
Monday - Friday: 10am - 8pm (check in by 5pm)
Saturday: 10am - 7pm (check in by 4pm)
Sunday: 10am - 6pm (check in by 3pm)
We are currently experiencing longer than usual wait times which may exceed 2 hours. Upon arrival at the store, please enter the Customer Service area via the EXIT stairs/elevator and check in with the greeter who will sanitize your product before entering the store. Should capacity have reached our maximum, your phone number will be taken and we will contact you when you near the front of the que.
The line up will close once we have reached our capacity for the day. We encourage you to come early during the weekdays.
Curbside Click & Collect
Monday - Friday: 10am - 9pm
Saturday: 10am - 8pm
Sunday: 10am - 7pm
Directions
Your order is ready for pick up once you have received your second confirmation email.
When you arrive at the store, please proceed to the designated Click & Collect parking area located in the southeast corner of our covered parking. Park in one of the designated parking spots and follow the instructions to text your stall number, order number and last name to let us know that you are here. Please remain in your car and we'll bring your order to you.
Public transit
Easy access from the Canada Line. Access via bus 407, 410, 415 and 430. Use the Translink Trip Planner.
Parking lot entry routes
Entrance and exit the IKEA store via Jacombs Rd or Sweden Way.
Right now at IKEA Richmond
See what's happening at your local IKEA store. Shop affordable home furnishings, enjoy an authentic Swedish food experience, and take part in our free workshops.
Wet Coast Survival Contest
We know Vancouver winters can be wet and dreary, that’s why we’re giving IKEA Family members a chance to win a specially curated Wet Coast Survival Kit and a $100 IKEA gift card.*
Our AS-IS department is overstocked. Come in for great deals on a huge selection of products.
IKEA Food subscription
The taste of Sweden - delivered straight to you and your family. Let us know what you think of our food subscription and be the first to sign up.
NEW Restaurant takeout
From meatballs to veggie balls, and sustainably sourced salmon, you can now get all of your IKEA favourites to go!
Our Services
You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier.
To learn about all the services we offer, visit the about services page.
Curbside Click & Collect
Now offering Curbside Click & Collect. Order online. Pick up your goods in a safe, contactless way, for a flat rate of $5.
DIRECTIONS: To collect your curbside pick up, please park in one of the designated parking spots at the southeast corner of our covered parking lot and follow the instructions on the sign. Please remain in your car and we'll bring your order to you.
Delivery
We offer delivery to almost anywhere in Canada. Delivery service is based on the delivery method and destination.
Book a planning service appointment
Get advice from our experts to plan your dream kitchen or transform a room, all from the comfort of your home or at your preferred IKEA store. Services include: Kitchen, Bathroom, PAX wardrobe, Home furnishing, Living room and Office planning.
TaskRabbit
TaskRabbit is an on-demand service available on the web that conveniently connects you with the network of Taskers. Handling everything from in-home furniture assembly and mounting to basic handyman services.
IKEA for Business
If you are a business or contractor looking to place a large order or just need a little extra help, our IKEA for Business team is here!
Email: ikeabusiness.richmondbc@ikea.com
Recycling
We offer a free take-back/recycling program for expired CFLs and batteries - ensuring that these products are disposed of in a responsible manner. Please note: This service is intended for IKEA customers to recycle only household items. We are unable to receive very large quantities or industrial-use products.
Local Community
IKEA Richmond has donated over $200,000 in home furnishings and accessories this year to those most vulnerable in our community.
We want to help ensure those who are most vulnerable in our community have a safe and comfortable home during these challenging times. Over $180,000 in home furnishing kits have been donated to BC Women's Health Foundation, BC Society of Transition Houses and Progressive Intercultural Community Services in support of vulnerable children, families, seniors, refugees and newcomers in our community. Kits included bedding textiles and duvets, to kitchen and bath items, and even soft toys. An additional almost $20,000 has been dontated to Richmond Hospital and Richmond Mental Health in support of COVID-19 relief efforts.
IKEA Canada receives a high volume of requests every week to support various worthwhile projects. At IKEA, having a positive impact on people and the planet is an essential part of our business. Each IKEA store supports local initiatives that align with our charitable giving policy. Please send your donation request to the IKEA Richmond store for consideration.
People and Planet
IKEA Richmond and Coquitlam plant 650 Indigenous Trees
On October 28th, IKEA Richmond and IKEA Coquitlam, teamed up to plant 650 Indigenous Trees in the City of Coquitlam's Hoy Creek Linear Park.
Hoy Creek is home to a salmon hatchery and enhancement program that is integral to the surrounding habitat. From Douglas Fir, to Salmonberries, our small but mighty team took on the task to restore the greenery in one of our city's most precious natural spaces.
Thank you to Tree Canada for having us, and for continuing to advocate for green spaces and tree health across Canada!
IKEA Food
We offer a range of food products inspired by Swedish traditions—perfect for curious taste buds! You’ll find classics like meatballs, and salmon prepared in all sorts of ways. There are drinks and treats too. And, we’ve made everything more sustainable, so it’s simply good food you can trust.
Restaurant (Now open with limited capacity)
While you're at the store, take some time to relax in the IKEA Restaurant. Pop in for a quick snack or stay for breakfast, lunch, or dinner.
Swedish Food Market
Visit your local store to buy your favourite snacks, meals, and drinks and enjoy them at home with family and friends.
Bistro (Open for take-out only)
After checkout and before the journey home, the whole family can grab a drink or bite to eat at the IKEA Bistro.
Do you want to know what's in our food?
All of our food nutritional information can be found on our Food Facts page.
IKEA Family
As a member, you’ll receive IKEA Family rewards, discounts, and a few surprises along the way. Check out just a few of our exciting benefits below.
Join now – it’s quick, easy and free.
Exclusive Newsletter
Subscribe to our newsletter to receive exclusive offers, sneak peeks at new products and ideas to inspire a better everyday life at home.
Offers
As a member you have access to discounted member prices, offers and deals on selected IKEA products, and more.
Workshops & Events
We share our home furnishing knowledge, know-how and skills to help you turn your dreams into reality.
Jobs
Working at the Ingka Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 155,000 co-workers and operations in 43 countries, but we value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it!
At IKEA, we respect each other, our differences and are open to everyone making a contribution. So no matter where you work in the world, you’ll most likely rub shoulders with a diverse group of people – with different backgrounds, special skills and a quirky sense of humour.
So much more than a job.
You’re home here.
Build your dream job with us.