IKEA Richmond welcomes customers to safely shop in-store. Here's what you need to know before visiting the store:
Planning your visit
- A face mask, covering your mouth and nose is mandatory while you are in our store.
- 2 people maximum per shopping group.
- See our store hours and holiday hours.
- See our COVID-19 Safety Plan.
Effective March 30, 2021 and in accordance with new regulations from the government of British Columbia, the IKEA Richmond Restaurant will be temporarily closed for dine-in service, offering takeout only. The IKEA Bistro and Swedish Food Market will remain open for grab and go items.
Returns and exchanges
- To access the Returns and exchanges area, please enter the Customer Service area via the EXIT elevator and check in with the greeter who will sanitize your product before entering the store.
- Maximum capacity may be reached inside our Returns and exchanges area. In this case, your phone number will be taken and we will contact you when you near the front of the que.
- We are experiencing longer than usual wait times which may exceed over 2 hours. Learn more about our 365-day return policy.
3320 Jacombs Rd Unit #1
Monday - Friday: 10am - 9pm*
Saturday: 10am - 8pm
Sunday: 10am - 7pm
Monday, May 24: Victoria Day, 10am - 7pm
11am - 6pm (Restaurant - takeout only)
9:30am - 7pm (Returns & Exchanges)
Temporarily closed for dine-in service.
Monday - Saturday: 12pm - 7pm (NEW)
Sunday: 11am - 6pm
Takeout orders can be placed at the Restaurant or the takeout counter at the Bistro exit area.
Swedish Food Market and Bistro
Monday - Friday: 10am - 9pm
Saturday: 10am - 8pm
Sunday: 10am - 7pm
Returns & Exchanges
Monday - Friday: 9:30am - 9pm
Saturday: 9:30am - 8pm
Sunday: 9:30am - 7pm
The line up will close once we have reached our capacity for the day. We encourage you to come early during the weekdays.
Curbside Click & Collect
Monday - Friday: 8am - 2pm / 5pm - 9pm (NEW)
Saturday: 10am - 8pm
Sunday: 10am - 7pm
Easy access from the Canada Line. Access via bus 407, 410, 415 and 430. Use the Translink Trip Planner.
Parking lot entry routes
Entrance and exit the IKEA store via Jacombs Rd or Sweden Way. Oversized vehicles, please enter via Sweden Way to park in the uncovered parking lot.
Right now at IKEA Richmond
See what's happening at your local IKEA store. Shop affordable home furnishings, enjoy an authentic Swedish food experience, and take part in our free workshops.
A better world starts at home
Click to find tips and tricks to make your little world a better place.
Scroll down to our "People and Planet" section to learn how you can support our Richmond community.
As-Is (Circular Hub)
Good for Home and Planet. Are you looking for deals that will help the planet and your wallet? Our As-Is (Circular Hub) might just have what you are looking for! Help give these items a second chance and a second home.
Get cooking with these red-hot deals!
15% off ranges, microwaves, cooktops, ovens & hoods.
Expand your home outdoors
Make the most of your outdoor space day and night with sturdy and stylish outdoor furniture, accessories and lighting that stand the test of time.
Exclusive IKEA Family offers
Saving your wallet - and the planet too!
Shop new lower price products
You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier.
To learn about all the services we offer, visit the about services page.
Click & Collect
You can shop for it in store – but you don’t have to
Contactless Click and collect service is available at select pick-up locations nationwide. Starting at $5, you can place an order online and collect it from your local IKEA store or an external Collection Point.
Here’s how you do it:
Step 1: Choose ‘Click and collect’ at checkout and you will be able to select an IKEA Store or a nearby Collection Point, operated by a third-party partner.
Step 2: Wait until you receive the “Ready for pickup” email before heading to the store.
Step 3: Follow the instructions in the email and proceed to your selected store or collection point. While collection will be contactless, pick-up processes may vary from location to location. Further direction will be communicated upon arrival.
Click & Collect pick-up instructions:
Step 1: Please park at one of the designated parking spots at the south end of our covered parking lot
Step 2: Follow the instructions on the sign
Step 3: Please remain in your car and we'll bring your order to you
We offer delivery to almost anywhere in Canada. Delivery service is based on the delivery method and destination.
Book a planning service appointment
Get advice from our experts to plan your dream kitchen or transform a room, all from the comfort of your home or at your preferred IKEA store. Services include: Kitchen, Bathroom, PAX wardrobe, Home furnishing, Living room and Office planning.
TaskRabbit is an on-demand service available on the web that conveniently connects you with the network of Taskers. Handling everything from in-home furniture assembly and mounting to basic handyman services.
IKEA for Business
If you are a business or contractor looking to place a large order or just need a little extra help, our IKEA for Business team is here!
Are you missing bolts, pegs, or other furniture parts to assemble IKEA products? Request replacement parts online. They're free and will be delivered to you.
We offer a free take-back/recycling program for expired CFLs and batteries - ensuring that these products are disposed of in a responsible manner. Please note: This service is intended for IKEA customers to recycle only household items. We are unable to receive very large quantities or industrial-use products.
IKEA Richmond has donated over $200,000 in home furnishings and accessories this year to those most vulnerable in our community.
We want to help ensure those who are most vulnerable in our community have a safe and comfortable home during these challenging times. Over $180,000 in home furnishing kits have been donated to BC Women's Health Foundation, BC Society of Transition Houses and Progressive Intercultural Community Services in support of vulnerable children, families, seniors, refugees and newcomers in our community. Kits included bedding textiles and duvets, to kitchen and bath items, and even soft toys. An additional almost $20,000 has been dontated to Richmond Hospital and Richmond Mental Health in support of COVID-19 relief efforts. Plus, almost $4,000 in toys and furnishing accessories to Mamas for Mamas in support of children's right to play.
IKEA Canada receives a high volume of requests every week to support various worthwhile projects. At IKEA, having a positive impact on people and the planet is an essential part of our business. Each IKEA store supports local initiatives that align with our charitable giving policy. Please send your donation request to the IKEA Richmond store for consideration.
People and Planet
Proudly supporting our local community.
At IKEA Richmond, caring for our people and planet means inspiring and enabling you to easily live more sustainably at home. It also means supporting and working together with our local Richmond farmers and non-profit organizations who educate and enable sustainable actions.
Watch this space, as we will be regularly updating.
The Front Yard Flower Co.
Sunday, April 18 @ 10am – 2pm
Sunday, April 25 @ 1 - 4pm
Choose fresh, seasonal and chemical free flowers grown in Richmond. You will also be supporting a local flower farmer who has been challenged to access farm markets due to COVID-19. (Located inside at our Entrance. Parking level.)
Big Brothers of Greater Vancouver
Saturday, June 5 @ 10am - 2pm
Bring 2 large IKEA-sized bags of acceptable donations* to IKEA Richmond during this time and you will receive a special thank you as a token of appreciation for supporting our community.
Donating your gently used clothing not only help support Big Brothers’ mentoring programs but is a sustainable alternative to your items a second life. (Details regarding the thank you and the specific location will be confirmed online closer to the date. Stay tuned!)
Please wear your mask and always maintain a physical distance of 2m. Health and safety is our top priority. We work in accordance with regulations from the government of British Columbia. Changes may be required with little to no notice.
* Acceptable items for donations include clean and gently used items that are suitable for resale and in working order. Items may include clothing, accessories, bags, shoes, boots, home decor, linens, and toys. Unfortunately, we are not able to accept electronics of furniture or items that are soiled, torn or a potential safety hazard.
We offer a range of food products inspired by Swedish traditions—perfect for curious taste buds! You’ll find classics like meatballs, and salmon prepared in all sorts of ways. There are drinks and treats too. And, we’ve made everything more sustainable, so it’s simply good food you can trust.
Restaurant (Open with limited capacity & menu)
While you're at the store, take some time to relax in the IKEA Restaurant. Pop in for a quick snack or stay for lunch or dinner.
Swedish Food Market
Visit your local store to buy your favourite snacks, meals, and drinks and enjoy them at home with family and friends.
Bistro (Open for take-out only)
After checkout and before the journey home, the whole family can grab a drink or bite to eat at the IKEA Bistro.
Do you want to know what's in our food?
All of our food nutritional information can be found on our Food Facts page.
As a member, you’ll receive IKEA Family rewards, discounts, and a few surprises along the way. Check out just a few of our exciting benefits below.
Join now – it’s quick, easy and free.
Subscribe to our newsletter to receive exclusive offers, sneak peeks at new products and ideas to inspire a better everyday life at home.
As a member you have access to discounted member prices, offers and deals on selected IKEA products, and more.
Workshops & Events
We share our home furnishing knowledge, know-how and skills to help you turn your dreams into reality.
Working at the Ingka Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 155,000 co-workers and operations in 43 countries, but we value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it!
At IKEA, we respect each other, our differences and are open to everyone making a contribution. So no matter where you work in the world, you’ll most likely rub shoulders with a diverse group of people – with different backgrounds, special skills and a quirky sense of humour.
So much more than a job.
You’re home here.
Build your dream job with us.