IKEA Ottawa
Hej! (that's how we say hello in Swedish)
If you need stylish furniture, affordable home furnishings, original home décor ideas, and a stress-free day of family-friendly fun, come visit us soon at the IKEA Ottawa store!
Hej Days are on!
Come visit and say "hej" to all kinds of fun and great savings during Hej Days!
From exclusive in-store deals, fun acitivites for everyone as well as some in-depth knowledge talks - we can't wait to see you!
Address
IKEA Ottawa
2685 Iris Street
Ottawa
K2C 3S4
Store
- Monday - Friday
- 10:00 a.m. - 9:00 p.m.
- Saturday
- 10:00 a.m. - 8:00 p.m.
- Sunday
- 10:00 a.m. - 6:00 p.m.
Click and collect
- Monday - Friday
- 9:00 a.m. - 9:00 p.m.
- Saturday
- 9:00 a.m. - 8:00 p.m.
- Sunday
- 9:00 a.m. - 6:00 p.m.
Småland
- Monday - Friday
- 10:00 a.m. - 8:00 p.m.
- Saturday
- 10:00 a.m. - 7:00 p.m.
- Sunday
- 10:00 a.m. - 5:00 p.m.
Swedish Restaurant
- Monday - Friday
- 10:00 a.m. - 8:00 p.m.
- Saturday
- 10:00 a.m. - 7:00 p.m.
- Sunday
- 10:00 a.m. - 5:00 p.m.
Swedish Bistro
- Monday - Friday
- 10:00 a.m. - 9:00 p.m.
- Saturday
- 10:00 a.m. - 8:00 p.m.
- Sunday
- 10:00 a.m. - 6:00 p.m.
Closed
2023-10-09 Thanksgiving Monday
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Public transit
Access via OC Tranpo transit lines 82, 173, and 58.
Use OC Transpo Travel Planner
Parking lot entry routes
Entrance and exit the IKEA store via Baxter Rd or Iris St.
Hej Ottawa!
Can’t visit us in store? We’ve got you covered!
Enjoy free Click and collect.
Available only at IKEA Ottawa.
Planning your visit
- Important Update on Stock Availability: Due to the impact of COVID-19, we are currently experiencing some supply delays, which may impact product availability in-store and online. We encourage customers to check online to determine product availability prior to their store visit or online purchase. For more details on stock availability, click here.
- Småland: Socks are required for entry into Småland play area.
- Highway 417 westbound off-ramp to Pinecrest Road will be closed until summer 2023 to safely complete construction of the future LRT. For visitors planning to use this exit, please get directions for the quickest detour or exit Highway 417 at Woodroffe Ave South and turn right on Iris Street. Follow Iris Street until you reach IKEA.
Exchanges and returns
- Save time and book an appointment, or join the virtual line for your return, prior to arriving at the store.
- Looking for replacement parts? Are you missing bolts, pegs or other hardware parts to assemble IKEA products? Request free replacement parts online and they will be delivered to you. Click here to order replacement parts.
- Learn more about our return policy.
Click and collect service
Click and collect ordering has changed as of August 1st, 2023. Click and collect orders can now be picked up directly in the Click and collect lounge, where an IKEA Ottawa co-worker will be happy to assist you.
Click and collect purchases ordered to a Locker pick-up point remains unchanged and may be picked up at Click and collect located under covered parking.
- View information on how to order.
- View information on pick-up instructions.
Click and collect
You can shop for it in store – but you don’t have to
Contactless Click and collect service is available at select pick-up locations nationwide. Starting at $5, you can place an order online and collect it from your local IKEA store or an external Pick-up location. Free Click and collect is available at IKEA Ottawa only.
Our new Click and collect building is now open. Located under the IKEA covered parking by the Exit doors.
Here’s how you do it:
Step 1: Choose ‘Click and collect’ at checkout and you will be able to select IKEA Ottawa as your store.
Step 2: Wait until you receive the “Ready for pickup” email before heading to the store at your selected timeframe.
Step 3: Follow the instructions in the email and proceed to the store at your selected timeframe. Further direction will be communicated upon arrival.
Before visiting the store, please check your Click and collect pick-up date and timeframe, and please adhere to your selected time.
Click and collect pick-up instructions:
Step 1: Once your order is complete, wait until you receive the "Ready for pickup" email before heading to the store.
Step 2: Once you arrive at the store, follow the signs to the Click and collect lounge. If there is a line, please line up accordingly.
Step 3: Please have your confirmation email visible and a valid piece of photo ID, such as a drivers license.
OVERHEIGHT VEHICLES (8'6" or taller)
*Overheight vehicles may park in the uncovered parking area by the Exit doors.
Our services
You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier. To learn about all the services we offer, visit the services page.
About the IKEA Ottawa furniture store
IKEA Ottawa is an affordable furniture store and home goods destination in the Ottawa metropolitan area. A great place to find everything you need to refresh your home & kitchen, including kitchen cabinets and new appliances, bedroom furniture, dining room furniture, living room furniture, home office furniture and outdoor furniture. Come for the day and visit the Showroom to explore inspiring home furnishing solutions, whether you have a small apartment or a large house. Enjoy browsing Market Hall and shop for stylish home décor and modern home accessories for every room in your home. Also, be sure to stop by the IKEA Ottawa Restaurant or Swedish Food Market to enjoy Swedish meatballs, plant-based meals, hot dogs, and other affordable foods. At IKEA Ottawa, you'll have the perfect day out.