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IKEA Ottawa

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When reopening our stores across the country in June, we voluntarily chose to operate at a lower capacity than we were required to under public health guidelines to ensure a safe shopping environment with enhanced physical distancing measures. At IKEA Ottawa, we are operating at 25 per cent or less capacity.

We continue to apply enhanced and preventative health and safety measures across the shopping experience and operations to ensure co-workers and customers feel safe to work and shop. Full details on enhanced safety measures can be found here.

Masks are now mandatory inside all IKEA stores across the country.

The IKEA Restaurant and Fika café are now open for indoor dining and take-out. The IKEA Bistro remains open for take-out only.

IKEA continues to offer contactless Curbside Click & Collect and online shopping with home delivery at

Christmas trees and gift cards can be purchased in the Fika café located in the second level entrance.

IKEA Ottawa
Pinecrest Shopping Centre
2685 Iris St.
Ottawa, Ontario
K2C 3S4


Opening hours
Monday - Friday: 10am - 9pm
Saturday: 10am - 8pm
Sunday: 10am - 6pm

Holiday hours
Christmas Eve (Thursday, December 24, 2020) 10am - 5pm
Christmas Day (Friday, December 25, 2020) CLOSED
Boxing Day
(Saturday, December 26, 2020) 10am - 8pm
New Year's Eve
(December 31, 2020) 10am - 5pm
New Year's Day
(January 1, 2021) CLOSED

Returns & Exchanges hours
Monday - Friday: 10am - 7pm
Saturday: 10am - 6pm
Sunday: 10am - 5pm

Fika Café
Monday - Friday: 10am - 8pm
Saturday: 10am - 7pm
Sunday: 10am - 5pm

Monday - Friday: 11am - 7pm
Saturday: 11am - 7pm
Sunday: 11am - 5pm

Bistro (Take-out only) & Swedish Food Market
Monday - Friday: 10am - 9pm
Saturday: 10am - 8pm
Sunday: 10am - 6pm


Google map of IKEA Ottawa Store

Get directions

Public transit
Access via OC Tranpo transit lines 82, 173, and 58.
Use OC Transpo Travel Planner

Parking lot entry routes
Entrance and exit the IKEA store via Baxter Rd or Iris St.

Right now at IKEA Ottawa

See what's happening at your local IKEA store. Shop affordable home furnishings, enjoy an authentic Swedish food experience, and take part in our free workshops.

Buy a $25 IKEA Christmas tree, receive a $25 coupon*

Coupon redeemable from December 26, 2020-February 28, 2021.
IKEA will donate a portion of tree sales to Tree Canada!

Purchase your Christmas trees at the Fika café located in the second level entrance.

NEW Restaurant takeout

NEW Restaurant takeout

From meatballs to veggie balls, and sustainably sourced salmon, you can now get all of your IKEA favourites to go!

    Enjoy a specialty coffee and sweet treat in the fika café.

    Located in the 2nd level entrance across from Småland children's playroom.

    Nothing says Holiday like a gingerbread latte!

    Nothing says Holiday like a gingerbread latte!

    Available in the Fika café

    The Holidays at IKEA

    Discover great holiday inspiration and gift ideas.

    Our Services

    You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier. To learn about all the services we offer, visit the about services page.

    Learn more about curbside click & collect.

    Curbside Click & Collect

    Now offering Curbside Click & Collect. Order online. Pick up your goods in a safe, contactless way, for a flat rate of $5.

    Pick-up area is located in the southwest corner of the parkade by the exit doors.

    Learn more about our convenient delivery.

    Convenient Delivery

    We offer delivery to almost anywhere in Canada. Delivery service is based on the delivery method and destination.

    Learn more about TaskRabbit.


    TaskRabbit is an on-demand service available on the web that conveniently connects you with the network of TaskRabbit. Handling everything from in-home furniture assembly and mounting to basic handyman services.

    Book a planning service appointment

    Book a planning service appointment

    Get advice from our experts to plan your dream kitchen or transform a room, all from the comfort of your home or at your preferred IKEA store.

    Services include: Kitchen, Bathroom, PAX wardrobe, Home furnishing, Living room and Office planning.

    Learn more about our in-store recycling service.


    We offer an in-store recycling service for Compact Fluorescent Lights (CFL) & Battery recycling. The mattress removal & recycling service is also available for customers booking home delivery only.

    Learn more about our IKEA for Business services

    IKEA for Business

    If you are a business or contractor looking to place a large order or just need a little extra help, our IKEA for Business team is here!


    Local Community

    Donation to women's shelter from IKEA Ottawa

    October 18, 2020 - IKEA Ottawa donated home furnishings to Maison D'Amitié, a women's shelter here in Ottawa. They received 20 packages of home furnishings for women that will be transitioning out of shelter and into their new homes with a little help. Bathroom supplies, pots and cookware, laundry needs, bedding, pillows, blankets, and more.

    IKEA Canada receives a high volume of requests every week to support various worthwhile projects. At IKEA, having a positive impact on people and the planet is an essential part of our business.

    Each IKEA store supports local initiatives that align with our charitable giving policy. Please send your donation request to the IKEA Ottawa Store for consideration.

    People & Planet

      Tree planting October 2020

      October 5, 2020 - In partnership with Tree Canada IKEA Ottawa donated and planted 125 trees at the Queensway-Carleton Hospital to provide the campus with more calming greenspace for staff, visitors and patients to use.

      Each year, the trees that IKEA Ottawa co-workers plant provide significant benefit to communities including reducing noise, cleaning air, preventing soil erosion, protecting wetlands, helping urban wildlife and biodiversity, and creating beautiful shaded places for people to play and relax in our local community.

      Since the partnership began in 1996, IKEA Canada together with Tree Canada have planted nearly 55,000 trees to help green communities across the country.

      IKEA Ottawa donates surplus food through Second Harvest Food Rescue

      IKEA Ottawa works with Second Harvest Food Rescue to donate excess, unsold food from the IKEA Restaurant and Swedish Food Market. The recovered food is given to local charities and not-for-profit organizations through ongoing and one-time donations, here in our own community instead of throwing good food out.

      Since April 2020, IKEA Ottawa has donated over $15,000 in food through Second Harvest Food Rescue to organizations including the Boys and Girls Club of Ottawa.

      Reducing food waste in a safe and secure way while helping to feed our neighbours in need is just another way we work sustainably here in Ottawa to have a positive impact on people and the planet.

      A basket of food including cheese, crisps, herring, apples and potatoes to donate

      IKEA Food

      We offer a range of food products inspired by Swedish traditions—perfect for curious taste buds! You’ll find classics like meatballs, and salmon prepared in all sorts of ways. There are drinks and treats too. And, we’ve made everything more sustainable, so it’s simply good food you can trust.

      View our restaurant menu.


      While you're at the store, take some time to relax in the IKEA Restaurant. Pop in for a quick snack or stay for breakfast, lunch, or dinner.

      Explore all products in our Swedish Food Market.

      Swedish Food Market

      Visit your local store to buy your favourite snacks, meals, and drinks and enjoy them at home with family and friends.

      View our featured bistro items.

      Bistro (Take-out only)

      After checkout and before the journey home, the whole family can grab a drink or bite to eat at the IKEA Bistro.

      Do you want to know what's in our food?
      All of our food nutritional information can be found on our Food Facts page.

      IKEA Family

      As a member, you’ll receive IKEA Family rewards, discounts, and a few surprises along the way. Check out just a few of our exciting benefits below.

      Join now – it’s quick, easy and free.

      Subscribe to our exclusive IKEA Family newsletter.

      Exclusive Newsletter

      Subscribe to our newsletter to receive exclusive offers, sneak peeks at new products and ideas to inspire a better everyday life at home.

      Start shopping IKEA Family Offers.


      As a member you have access to discounted member prices, offers and deals on selected IKEA products, and more.

      Re-circulate. Re-decorate: The IKEA Sell-back program

      Sell-back Program

      Create a more sustainable everyday life at home by giving your used IKEA items another life and you get store credit. Everybody wins!


      Two IKEA Canada co-workers standing side by side inside an IKEA store's showroom.

      Working at the Ingka Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 155,000 co-workers and operations in 43 countries, but we value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it!

      At IKEA, we respect each other, our differences and are open to everyone making a contribution. So no matter where you work in the world, you’ll most likely rub shoulders with a diverse group of people – with different backgrounds, special skills and a quirky sense of humour.

      So much more than a job.

      You’re home here.
      Build your dream job with us.