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IKEA Ottawa

Welcome from IKEA Ottawa!

Hej! If you need stylish furniture, affordable home furnishings, original home décor ideas and a stress-free day of family-friendly fun, come visit us soon at IKEA Ottawa!

Address

IKEA Ottawa
2685 Iris Street
Ottawa
K2C 3S4

Store

Monday - Friday
10:00 a.m. - 9:00 p.m.
Saturday
10:00 a.m. - 8:00 p.m.
Sunday
10:00 a.m. - 6:00 p.m.

Click and collect

Monday - Friday
9:00 a.m. - 9:00 p.m.
Saturday
9:00 a.m. - 8:00 p.m.
Sunday
9:00 a.m. - 7:00 p.m.

Småland

Temporarily closed

Swedish Restaurant

Monday - Friday
10:00 a.m. - 8:00 p.m.
Saturday
10:00 a.m. - 7:00 p.m.
Sunday
10:00 a.m. - 5:00 p.m.

Swedish Bistro

Monday - Friday
11:00 a.m. - 9:00 p.m.
Saturday
11:00 a.m. - 8:00 p.m.
Sunday
11:00 a.m. - 6:00 p.m.

Closed

2022-07-01 Canada Day

Public transit
Access via OC Tranpo transit lines 82, 173, and 58.
Use OC Transpo Travel Planner

Parking lot entry routes
Entrance and exit the IKEA store via Baxter Rd or Iris St.


Planning your visit

  • Important Update on Stock Availability: Due to the impact of COVID-19, we are currently experiencing some supply delays, which may impact product availability in-store and online. We encourage customers to check online to determine product availability prior to their store visit or online purchase. For more details on stock availability, click here.
  • Masks are not required but encouraged for those who wish to have an added layer of protection as a personal choice. Let’s take care and be kind to one another.
  • Highway 417 westbound off-ramp to Pinecrest road will be closed until summer 2023 to safely complete construction of the future LRT. For visitors planning to use this exit, please get directions for the quickest detour or exit Hwy 417 at Woodroffe Ave South and turn right on Iris street. Follow Iris street until you reach IKEA.

Exchanges and returns

  • Exchanges and returns can be made by appointment only at this time. Book appointment.
  • After booking your appointment, register your return online using our new online form. You will receive a barcode to use at the Returns desk which will assist in a quicker experience in-store.
  • If you need further assistance, please ask a co-worker in-store. Learn more about our 365-day return policy.

Click and collect service


Several salmon plates against a green background.

Catering for all of life's moments

Be one of the first to enjoy Catering by IKEA, a full-service trial offering at our unique venue in Ottawa available for a limited time period only. Invite friends, family or colleagues and we'll help you host a memorable event!

Start planning your event

Click and collect

You can shop for it in store – but you don’t have to

Contactless Click and collect service is available at select pick-up locations nationwide. Starting at $5, you can place an order online and collect it from your local IKEA store or an external Pick-up location.

Our new Click and collect building is now open. Located under the IKEA covered parking by the Exit doors.

Here’s how you do it:

Step 1: Choose ‘Click and collect’ at checkout and you will be able to select IKEA Ottawa as your store.

Step 2: Wait until you receive the “Ready for pickup” email before heading to the store at your selected timeframe.

Step 3: Follow the instructions in the email and proceed to the store at your selected timeframe. Further direction will be communicated upon arrival.

Before visiting the store, please check your Click and collect pick-up date and timeframe, and please adhere to your selected time.

Click and collect pick-up instructions:

Step 1: Follow the Click and collect parking lot signs to the Click and collect station in the covered parking area.

Step 2: Proceed to a designated Click and collect parking spot. Click the Check in button in the "Your order is Ready" email.

Step 3: Please wait in your vehicle, we will bring your Click and collect order to you.

OVERHEIGHT VEHICLES (8'6" or taller)
*Overheight vehicles may park in the uncovered parking area by the Exit doors.


Exchanges and returns

Exchanges and returns by appointment

Book your appointment at a time that's convenient for you. Here’s how you do it:

Step 1: Click the link below and follow the prompts.

Step 2: Once booked, you will receive a confirmation message with link to instructions.

Step 3: Check-in at the Exchanges and returns area 5 minutes prior to your appointment.

If you need further assistance, please ask a co-worker in-store.

Save time with your in-store return

Get a head start on your return and save time in store. Using this online form, add the products for return and the information requested. Once complete, you will receive a barcode via SMS and e-mail* that you will show the co-worker at the Returns desk when you arrive in store to assist with a quick return process.

  • Register up to 10 items
  • Bring proof of purchase

*Barcode for return is valid for 14 days.


Our services

You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier. To learn about all the services we offer, visit the services page.

Click and collect

Orders that you pick up yourself.

Click and collect

Exchanges and returns

365 days to return your purchase.

Find out more

Planning

Personalized advice from specialists, online or in store.

Book now

TaskRabbit

Assembly is easy with TaskRabbit.

Learn about assembly

Delivery

We'll bring your purchases straight to your home.

See delivery options

Replacement parts

Request replacement parts online.

Order now

Recycling

Learn more about our in-store recycling service.

More about recycling

IKEA for Business

Visit us in person in the workspaces department.

IKEA for Business

In-store services

Discover all IKEA in-store services

Find out more

Jobs

Working at the Ingka Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 155,000 co-workers and operations in 43 countries, but we value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it!


IKEA Ottawa is an affordable furniture store and home goods destination in the Ottawa metropolitan area. A great place to find everything you need to refresh your home, including kitchen cabinets and new appliances, bedroom furniture, dining room furniture, living room furniture, home office furniture and outdoor furniture. Come for the day and visit the Showroom to explore inspiring home furnishing solutions, whether you have a small apartment or a large house. Enjoy browsing Market Hall and shop for stylish home décor and modern home accessories for every room in your home. Also, be sure to stop by the IKEA Ottawa Restaurant or Swedish Food Market to enjoy Swedish meatballs, plant-based meals, hot dogs, and other affordable foods. At IKEA Ottawa, you'll have the perfect day out.