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IKEA North York

Welcome from IKEA North York!

Please note, we are experiencing a higher than usual volume of returns. You can book an appointment in advance by clicking here.

Address

IKEA North York
15 Provost Drive
North York
M2K 2X9

Store

Monday - Saturday
9:00 a.m. - 9:00 p.m.
Sunday
9:00 a.m. - 7:00 p.m.

Click and collect

Monday - Saturday
9:00 a.m. - 9:00 p.m.
Sunday
9:00 a.m. - 7:00 p.m.

Småland

Temporarily closed

Swedish Restaurant

Monday - Saturday
10:00 a.m. - 8:00 p.m.
Sunday
10:00 a.m. - 6:00 p.m.

Swedish Bistro

Monday - Saturday
9:00 a.m. - 9:00 p.m.
Sunday
9:00 a.m. - 7:00 p.m.
Takeout only

Closed

2022-05-23 Victoria Day

  • IKEA North York has added an External Merchandise Pick-Up warehouse to enable us to have greater product availability.

    Please note certain products such as SEKTION kitchens, PAX wardrobes, BEKANT & GALANT office furniture, all bathroom sinks, sink cabinets, faucets, showerheads and most sofa articles will need to be picked-up at the External Warehouse after making the purchase from the store. The warehouse is located within a 12 minute drive from the store.

    IKEA North York External Pick-Up Warehouse
    455 Gordon Baker Road
    Toronto, ON
    M2H 4H2

    Opening hours
    Monday - Saturday: 9am - 9pm
    Sunday: 9am - 7pm

    Get directions


Planning your visit

    • Important Update on Stock Availability: Due to the impact of COVID-19, we are currently experiencing some supply delays, which may impact product availability in-store and online. We encourage customers to check online to determine product availability prior to their store visit or online purchase. For more details on stock availability, click here.
    • Masks are not required but encouraged for those who wish to have an added layer of protection as a personal choice. Let’s take care and be kind to one another.

Exchanges and returns

  • Our Exchanges and returns department is experiencing higher volumes than usual. You may experience a longer than normal wait time.
  • NEW! Save time and book an appointment, or join the virtual line for your return, prior to arriving at the store.
  • Get a head start on your return and save time at the Returns desk by using our new online form
  • Looking for replacement parts? Are you missing bolts, pegs or other hardware parts to assemble IKEA products? Request free replacement parts online and they will be delivered to you. Click here to order replacement parts.
  • Learn more about our 365-day return policy.
  • With the high volume of customers visiting, we cannot guarantee entry into Exchanges and returns within the last hour prior to closing, as the line may close early to help those already in the queue. We appreciate your patience and understanding.

Click and collect service

  • You can shop for it in store – but you don’t have to. Starting at $5, you can place an order online and collect it at IKEA North York.
  • View information on how to order.
  • View information on pick-up instructions.

    Book your order by 4pm (Monday to Saturday) or 2pm (Sunday) to pick-up same day*

    *Based on available capacity

Click and collect

You can shop for it in store – but you don’t have to

Contactless Click and collect service is available at select pick-up locations nationwide. Starting at $5, you can place an order online and collect it from your local IKEA store or an external Pick-up location.

Here’s how you do it:

Step 1: Choose ‘Click and collect’ at checkout and you will be able to select an IKEA Store or a nearby Pick-up location, operated by a third-party partner.

Step 2: Wait until you receive the “Ready for pickup” email before heading to the store.

Step 3: Follow the instructions in the email and proceed to your selected store or Pick-up location. Pick-up processes may vary from location to location. Further direction will be communicated upon arrival.

Click and collect pick-up instructions:

Step 1: Follow the signs directing you to park in row G, or the Click and collect loading dock.

Step 2: Park in a designated spot in section G or on the Click and collect loading dock and view the sign posted in front of you.

Step 3: Check in online using the link in your pick-up email, or following the instructions on the sign. Wait in your car, we will bring your order out to you!

*Overheight vehicles must use the back parking lot entrance to the store, via Provost Drive, and park in front of the exit doors, on the loading dock.


Exchanges and returns

Exchanges and returns by appointment

Book your appointment at a time that's convenient for you. Here’s how you do it:

Step 1: Click the link below and follow the prompts.

Step 2: Once booked, you will receive a confirmation message with link to instructions.

Step 3: Check-in at the Exchanges and returns area 5 minutes prior to your appointment.

Save time with your in-store return

After booking your Return appointment, get a head start and save time in store by using this online form. Once complete, you will receive a barcode via SMS and e-mail* that you will show the co-worker at the Returns desk when you arrive in store to assist with a quick return process.

  • Register a maximum of 10 items
  • Bring proof of purchase

*Barcode for return is valid for 14 days.


Our services

You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier. To learn about all the services we offer, visit the services page.

Click and collect

Orders that you pick up yourself.

Click and collect

Exchanges and returns

365 days to return your purchase.

Find out more

Planning

Personalized advice from specialists, online or in store.

Book now

TaskRabbit

Assembly is easy with TaskRabbit.

Learn about assembly

Delivery

We'll bring your purchases straight to your home.

See delivery options

Replacement parts

Request replacement parts online.

Order now

Recycling

Learn more about our in-store recycling service.

More about recycling

IKEA for Business

Visit us in person in the workspaces department.

IKEA for Business

In-store services

Discover all IKEA in-store services

Find out more

Jobs

Working at the Ingka Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 155,000 co-workers and operations in 43 countries, but we value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it!


IKEA North York is an affordable furniture store and home goods destination in the North York metropolitan area. A great place to find everything you need to refresh your home, including kitchen cabinets and new appliances, bedroom furniture, dining room furniture, living room furniture, home office furniture and outdoor furniture. Come for the day and visit the Showroom to explore inspiring home furnishing solutions, whether you have a small apartment or a large house. Enjoy browsing Market Hall and shop for stylish home décor and modern home accessories for every room in your home. Also, be sure to stop by the IKEA North York Restaurant or Swedish Food Market to enjoy Swedish meatballs, plant-based meals, hot dogs, and other affordable foods. At IKEA North York, you'll have the perfect day out.