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IKEA Ottawa

Hej! (that's how we say hello in Swedish)

If you need stylish furniture, affordable home furnishings, original home décor ideas, and a stress-free day of family-friendly fun, come visit us soon at the IKEA Ottawa store!

Address

IKEA Ottawa
2685 Iris Street
Ottawa
K2C 3S4

Store

Monday - Friday
10:00 a.m. - 9:00 p.m.
Saturday
10:00 a.m. - 8:00 p.m.
Sunday
10:00 a.m. - 6:00 p.m.

Click and collect

Monday - Friday
9:00 a.m. - 9:00 p.m.
Saturday
9:00 a.m. - 8:00 p.m.
Sunday
9:00 a.m. - 6:00 p.m.

Småland

Monday - Friday
10:00 a.m. - 8:30 p.m.
Saturday
10:00 a.m. - 7:30 p.m.
Sunday
10:00 a.m. - 5:30 p.m.

Swedish Restaurant

Monday - Friday
10:00 a.m. - 8:00 p.m.
Saturday
10:00 a.m. - 7:30 p.m.
Sunday
10:00 a.m. - 5:00 p.m.
Breakfast is served from 10:00 a.m. - 11:00 a.m. in the restaurant

Swedish Bistro

Monday - Friday
10:00 a.m. - 9:00 p.m.
Saturday
10:00 a.m. - 8:00 p.m.
Sunday
10:00 a.m. - 6:00 p.m.

Closed

2025-09-01 Labour Day

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Sustainable and accessible transportation information

Parking lot entry routes
Entrance and exit to IKEA Ottawa via Iris St. or Baxter Rd.

Loading zone
Designated loading and unloading zone with a 15-minute time limit, located near the store entrance and covered parking lot.

Electrical vehicle (EV) chargers
There are 8 EV chargers available in the covered parking lot. Please note that as of February 3, 2025, there will be 2 hours of free EV charging, with a $5.00/hour fee beginning in the third hour of use, for all co-workers and customers. Visit ChargePoint – Station Map for availability.

Bike Racks
Covered bike racks are available, located in the covered parking lot.

Public transit
Access via OC Transpo transit line routes 81 and 82. Use OC Transpo Travel Planner.

Parking
Family parking spots are available.

Mobility scooters and wheelchairs available at the second floor entrance. Please see a coworker in the Småland play area for assistance.


Planning your visit

  • We encourage customers to check online to determine product availability prior to their store visit or online purchase. For more details on stock availability, click here.
  • Småland: Socks are required for entry into Småland play area.
  • IKEA Ottawa payment options.
  • Construction notice:
    The nearby Light Rail Transit (LRT) construction may affect your travel to and from IKEA Ottawa. Plan ahead to avoid any disruptions along the way. Visit traffic.ottawa.ca or octranspo.com/plan-your-trip/ for the latest updates.

Exchanges and returns

Save time and book an appointment, or join the virtual line for your return, prior to arriving at the store.

Express return 5 items or less

Register your return ahead of time to use our Express return lane when returning less than 5 items. Returns are subject to our returns policy and do not guarantee acceptance. 

Looking for replacement hardware?

Are you missing bolts, pegs, or other hardware parts to assemble IKEA products? Request free replacement parts online and they will be delivered to your home or business at no cost via Canada Post within 7 business days. 

Learn more about our return policy

Click and collect service

  • You can place an order online and collect it from your local IKEA store, Pick-up locker (free for IKEA Family members with purchase of $25 or more).
  • IKEA Family members enjoy free Click and collect (with purchase of $25 or more) at the IKEA Ottawa store. Join IKEA Family for free to enjoy this offer and other instant benefits.

Happening right now

See what's happening at your local IKEA store. Shop affordable home furnishings, enjoy an authentic Swedish food experience and our special offers for IKEA Family members only.


Click and collect

You can shop for it in store – but you don’t have to

Click and collect service is available at your local IKEA store or select pick-up locations

Our new Click and collect building is now open. Located under the IKEA covered parking by the Exit doors. 

Here’s how you do it:

Step 1: Choose ‘Click and collect’ at checkout and you will be able to select IKEA Ottawa as your store.

Step 2: Wait until you receive the “Ready for pickup” email before heading to the store at your selected timeframe.

Step 3: Follow the instructions in the email and proceed to the store at your selected timeframe. Further direction will be communicated upon arrival.

Before visiting the store, please check your Click and collect pick-up date and timeframe, and please adhere to your selected time. 

Click and collect pick-up instructions: 

Step 1: Once your order is complete, wait until you receive the "Ready for pickup" email before heading to the store.

Step 2: Once you arrive at the store, follow the signs to the Click and collect lounge. If there is a line, please line up accordingly.

Step 3: Please have your confirmation email visible and a valid piece of photo ID, such as a drivers license.

OVERHEIGHT VEHICLES (8'6" or taller)
*Overheight vehicles may park in the uncovered parking area by the Exit doors.

Popular categories

Learn more about our community efforts

Everyone deserves a better life at home and in their community

We are constantly working to improve the everyday lives of people on a local, national and global level. Through a variety of strategic collaborations and inspiring initiatives, we strive to be good neighbors and to make a positive impact on people and planet. Our three main goals are to:

  • Create better places to call home
  • Create pathways to employment
  • Enable the many people to participate
Learn more about our community efforts

Our services

You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier. To learn about all the services we offer, visit the services page.

Financial services

Flexible payment options.

Learn more about financial services

Planning

Personalized advice from specialists, online or in store.

Learn more about planning

Click and collect

Orders that you pick up yourself.

Learn more about Click and collect

Pick-up lockers

Collect your online purchases from our Pick-up lockers.

Learn more about Pick-up lockers

Delivery

We'll bring your purchases straight to your home.

Learn more about delivery

Taskrabbit assembly

Assembly is easy with Taskrabbit.

Learn more about assembly and mounting

Installation

We can install your kitchen or bathroom for you.

Learn more about installation

Exchanges and returns

365 days to return your purchase.

Learn more about Exchanges and returns

Replacement parts

Request replacement parts online.

Order replacement parts

In-store services

Discover all IKEA in-store services.

Learn more about in-store services



About the IKEA Ottawa furniture store

IKEA Ottawa is an affordable furniture store and home goods destination in the Ottawa metropolitan area. A great place to find everything you need to refresh your home & kitchen, including kitchen cabinets and new appliances, mattresses, bedroom furniture, dining room furniture, living room furniture, home office furniture and outdoor furniture. Come for the day and visit the Showroom to explore inspiring home furnishing solutions, whether you have a small apartment or a large house. Enjoy browsing Market Hall and shop for stylish home décor and modern home accessories for every room in your home. Also, be sure to stop by the IKEA Ottawa Restaurant or Swedish Food Market to enjoy Swedish meatballs, plant-based meals, hot dogs, and other affordable foods. At IKEA Ottawa, you'll have the perfect day out.

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