IKEA Ottawa
Hej! (that's how we say hello in Swedish)
If you need stylish furniture, affordable home furnishings, original home décor ideas, and a stress-free day of family-friendly fun, come visit us soon at the IKEA Ottawa store!
Address
IKEA Ottawa
2685 Iris Street
Ottawa
K2C 3S4
Store
- Monday - Friday
- 10:00 a.m. - 9:00 p.m.
- Saturday
- 10:00 a.m. - 8:00 p.m.
- Sunday
- 10:00 a.m. - 6:00 p.m.
Click and collect
- Monday - Friday
- 9:00 a.m. - 9:00 p.m.
- Saturday
- 9:00 a.m. - 8:00 p.m.
- Sunday
- 9:00 a.m. - 6:00 p.m.
Småland
- Monday - Friday
- 10:00 a.m. - 8:30 p.m.
- Saturday
- 10:00 a.m. - 7:30 p.m.
- Sunday
- 10:00 a.m. - 5:30 p.m.
Swedish Restaurant
- Monday - Friday
- 10:00 a.m. - 8:00 p.m.
- Saturday
- 10:00 a.m. - 7:30 p.m.
- Sunday
- 10:00 a.m. - 5:00 p.m.
- Breakfast is served from 10:00 a.m. - 11:00 a.m. in the restaurant
Swedish Bistro
- Monday - Friday
- 10:00 a.m. - 9:00 p.m.
- Saturday
- 10:00 a.m. - 8:00 p.m.
- Sunday
- 10:00 a.m. - 6:00 p.m.
Closed
2025-09-01 Labour Day
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Sustainable and accessible transportation information
Parking lot entry routes
Entrance and exit to IKEA Ottawa via Iris St. or Baxter Rd.
Loading zone
Designated loading and unloading zone with a 15-minute time limit, located near the store entrance and covered parking lot.
Electrical vehicle (EV) chargers
There are 8 EV chargers available in the covered parking lot. Please note that as of February 3, 2025, there will be 2 hours of free EV charging, with a $5.00/hour fee beginning in the third hour of use, for all co-workers and customers. Visit ChargePoint – Station Map for availability.
Bike Racks
Covered bike racks are available, located in the covered parking lot.
Public transit
Access via OC Transpo transit line routes 81 and 82. Use OC Transpo Travel Planner.
Parking
Family parking spots are available.
Mobility scooters and wheelchairs available at the second floor entrance. Please see a coworker in the Småland play area for assistance.
Planning your visit
- We encourage customers to check online to determine product availability prior to their store visit or online purchase. For more details on stock availability, click here.
- Småland: Socks are required for entry into Småland play area.
- IKEA Ottawa payment options.
- Construction notice:
The nearby Light Rail Transit (LRT) construction may affect your travel to and from IKEA Ottawa. Plan ahead to avoid any disruptions along the way. Visit traffic.ottawa.ca or octranspo.com/plan-your-trip/ for the latest updates.
Exchanges and returns
Save time and book an appointment, or join the virtual line for your return, prior to arriving at the store.
Express return 5 items or less
Register your return ahead of time to use our Express return lane when returning less than 5 items. Returns are subject to our returns policy and do not guarantee acceptance.
Looking for replacement hardware?
Are you missing bolts, pegs, or other hardware parts to assemble IKEA products? Request free replacement parts online and they will be delivered to your home or business at no cost via Canada Post within 7 business days.
Learn more about our return policy
Click and collect service
- You can place an order online and collect it from your local IKEA store, Pick-up locker (free for IKEA Family members with purchase of $25 or more).
- IKEA Family members enjoy free Click and collect (with purchase of $25 or more) at the IKEA Ottawa store. Join IKEA Family for free to enjoy this offer and other instant benefits.
- View information on how to order.
- View information on pick-up instructions.
Click and collect
You can shop for it in store – but you don’t have to
Click and collect service is available at your local IKEA store or select pick-up locations
Our new Click and collect building is now open. Located under the IKEA covered parking by the Exit doors.
Here’s how you do it:
Step 1: Choose ‘Click and collect’ at checkout and you will be able to select IKEA Ottawa as your store.
Step 2: Wait until you receive the “Ready for pickup” email before heading to the store at your selected timeframe.
Step 3: Follow the instructions in the email and proceed to the store at your selected timeframe. Further direction will be communicated upon arrival.
Before visiting the store, please check your Click and collect pick-up date and timeframe, and please adhere to your selected time.
Click and collect pick-up instructions:
Step 1: Once your order is complete, wait until you receive the "Ready for pickup" email before heading to the store.
Step 2: Once you arrive at the store, follow the signs to the Click and collect lounge. If there is a line, please line up accordingly.
Step 3: Please have your confirmation email visible and a valid piece of photo ID, such as a drivers license.
OVERHEIGHT VEHICLES (8'6" or taller)
*Overheight vehicles may park in the uncovered parking area by the Exit doors.
Popular categories
Everyone deserves a better life at home and in their community
We are constantly working to improve the everyday lives of people on a local, national and global level. Through a variety of strategic collaborations and inspiring initiatives, we strive to be good neighbors and to make a positive impact on people and planet. Our three main goals are to:
- Create better places to call home
- Create pathways to employment
- Enable the many people to participate
Our services
You can do everything yourself, but you don’t have to. We offer a range of services to make your life easier. To learn about all the services we offer, visit the services page.
Pick-up lockers
Collect your online purchases from our Pick-up lockers.
Learn more about Pick-up lockersAbout the IKEA Ottawa furniture store
IKEA Ottawa is an affordable furniture store and home goods destination in the Ottawa metropolitan area. A great place to find everything you need to refresh your home & kitchen, including kitchen cabinets and new appliances, mattresses, bedroom furniture, dining room furniture, living room furniture, home office furniture and outdoor furniture. Come for the day and visit the Showroom to explore inspiring home furnishing solutions, whether you have a small apartment or a large house. Enjoy browsing Market Hall and shop for stylish home décor and modern home accessories for every room in your home. Also, be sure to stop by the IKEA Ottawa Restaurant or Swedish Food Market to enjoy Swedish meatballs, plant-based meals, hot dogs, and other affordable foods. At IKEA Ottawa, you'll have the perfect day out.