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Click & Collect

With IKEA Click & Collect you are in control. Place an order online when it suits you and choose when and where you collect. Find out which options we have here.

Click & Collect in store | Click & Collect PostNL or DHL | Click & Collect near you | Live picking service in store | FAQ

Click & Collect in store

Order online, choose the desired time at which you want to pick up your order and from 3.99 we will ensure that it is ready for you in the store near you. Will you make sure that you collect your order at the time you chose?

Weight and pricing

0 - 100 kg: 3.99
From 100 kg: 5.99

How it works

  1. Choose 'Click & Collect' when completing your order and select the store of your choice.
  2. You will receive an order confirmation by email with your order number and your invoice.
  3. Once your order is ready for collection, you will receive an email with instructions on how to collect your order.

Click & Collect at a PostNL or DHL pickup point

It is also possible to collect your order at a PostNL or DHL pickup point of your choice. You save delivery costs and you can be sure that the items are there and ready to take with you.

Your order qualifies for this Click & Collect option if it fits in one parcel, has a minimum value of 25.- and does not exceed 170 x 73 x 53 cm in size or 20 kg in weight.

Weight and pricing

0 - 10 kg: 4.99
From 10 - 15 kg: 9.99
From 15 - 20 kg: 14.99

How it works

  1. Add items to your shopping cart and continue to checkout. Make sure your order value reaches 25.- (excluding delivery costs).
  2. Choose the option to collect at a PostNL or DHL pickup point.
  3. Complete the payment for your order and service.
  4. Once IKEA hands your package over to our carrier, you will receive an email with tracking information.
  5. Track your order online.

Live picking service in store

Are you in the IKEA store and you have an order list (for example, a complete cupboard or kitchen), but you don't feel like grabbing it yourself from self-service? We collect all the necessary parts from the warehouse and you can then easily load them into the car from the collection point at the store and take them home.

Weight and pricing

0 - 100 kg: 3.99
From 100 kg: 5.99

How it works

Ask someone from IKEA for the live picking service and pay for it at the register with your other purchases.

Tips for collecting your order

  • Make sure your transport is large enough to take your order in one go.
  • Make sure you bring a bag or packaging to safely transport any fragile products.
  • For heavy products it is useful to bring a cart or someone to help you.

More information on Click & Collect

Frequently asked questions

Enter your search term in the search bar below or see the frequently asked questions listed below. For assembly instructions, specific products or article numbers, use the search bar located at the top of our website.