Are there already items from my Waiting list available?
Once (part of) the items come back into stock, a co-worker can check which products are available for delivery. Please contact IKEA Customer Service for this. They can verify whether the items can already be ordered.
Our co-workers have access to the most up-to-date stock information and can check for you which products are already available specifically for your Waiting List. They can then immediately check whether the items can already be ordered. Please note that availability can change quickly.
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In this document you can read how and when to create a Waiting list in Sälja, and what minimum requirements there are to be able to use a Waiting list when ordering a kitchen.
Read moreAt the moment it is not possible to view your Waiting list online via the IKEA order environment or your personal account.
Read moreAs long as the items on your Waiting list are not yet in stock, you cannot cancel the Waiting list yourself.
Read moreYes, it is possible to change your Waiting list.
Read moreWhether you’re excited to buy your first ever kitchen, considering updating or expanding your current kitchen or you already have previous experience with buying kitchens: we make it easy for you to proceed towards your dream kitchen at your preferred speed.
Read moreIf something is missing after delivery, first check if your order has been split into multiple deliveries, as the missing item may still be on its way. If you notice that items are still missing from your order, then start a claim in your order environment to receive a replacement item.
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