What happens if I cancel an order to which a reward has been applied?
If you cancel an order to which a reward has been applied, the voucher cannot be reused. Rewards can only be redeemed once, so when you cancel the order, the voucher will be invalidated, and it will not be possible to recover it.
For more details, you can refer to our terms and conditions, where you will find all the information related to the use of vouchers and rewards.
Remember: vouchers are valid for thirty (30) days from the date of redemption.
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Below you will find the top frequently asked questions and answers.
Read moreThe corresponding number of points will be deducted automatically, 24 to 48hours, and the reward will have been forfeited.
Read moreIt is possible to cancel the order as well as the contracted services.
Read moreYou can exercise your right to cancel within the 14 days following reception of the items purchased online at IKEA.es
Read moreIf you need to unchoose a reward, please contact Customer Support.
Read moreTo use your reward, in the store, you will need to show the QR code or share the 16 digit code with a co-worker.
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