Does IKEA have a chat? Can I buy via chat?
Of course we do, we want to be closer to you, that's why we offer you the option to chat with us and our bot Billie.
To access our chat visit the "Contact us" section, from there select the yellow icon, once inside, you must register with your name, surname, email address and accept the privacy policy.
Our bot Billie will be there to help you. Just add a keyword related to your query and it will provide you with the associated answers, it is also available 24 hours a day.
If you want to buy with the help of our experts, you can contact our specialist advisors by chat or phone at the following link. They will be there to help you make your purchase easily without waiting and from anywhere. You can do it from Monday to Saturday from 10:00 to 20:00 and Sundays and national holidays closed.
We are waiting for you!
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
You can contact our Customer Service by chat, phone, social media or by visiting an IKEA store.
Read moreOn our website you can find different types of offers and promotions.
Read moreAt IKEA we make it easy for you. You can buy online or through our App, visit your nearest store or even place an order by phone or chat.
Read moreAll your purchases are available in your IKEA Family profile
Read moreAll items shown on the website are available for online purchase.
Read moreAt IKEA we make it easy for you!
Read more