How do I know that IKEA Home Services professionals are good?
All the professionals present on the platform have undergone an approval process to ensure that they meet certain legal, regulatory, objective and qualitative requirements without discrimination.
The aim of this process is to build consumer/customer confidence and to ensure that we create a fair and competitive playing field.
In addition, we have teams dedicated to checking the online reputation of the professional and welcoming them individually before authorising their access to the platform.
That said, many other criteria beyond price are taken into account when choosing a professional, such as experience, expertise, flexibility and reputation. Although each professional profile on the platform includes information, specific questions can be asked via chat.
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