Orders and advice by phone

Call us if you need any support placing your order.

Ordering has never been easier. The IKEA team is available from Monday to Saturday to help you with your order and answer your questions.

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We're just at the other end of the line

Our opening hours for phone orders and consultations are:

Monday to Friday: 8.30-19.30

Saturday: 8.30-18.00

Bank holidays and special opening hours

It's free to contact us - we'll be happy to help.

Call us: 058 515 03 86

Opening hours customer service

Monday to Friday: 8.30 a.m. to 7.30 p.m.

Saturday: 8.30 a.m. to 6.00 p.m.

Bank holidays and special opening hours:

01.01.2025 New Year - Closed

18.04.2025 Good Friday - Closed

21.04.2025 Easter Monday - Closed

29.05.2025 Ascension - Closed

09.06.2025 Whit Monday- Closed

01.08.2025 Swiss National Day - Closed

24.12.2025 Christmas Eve - 8.30 a.m. to 3.00 p.m.

05.12.2025 Christmas- Closed

26.12.2025 St. Stephen’s- Closed

31.12.2025 New Year’s Eve - 8.30 a.m. to 3.00 p.m.

How it works

Will this sofa fit in my living room and can I have it delivered to my chalet in the mountains? What’s the best way for me to order 60 wine glasses and plates for an event? I have an IKEA kitchen but I want to change the cupboard doors. Are the new doors compatible with my old kitchen cabinets?

Call us free of charge. We'll be happy to answer any questions you may have. We're on hand to provide advice, check stock availability, confirm delivery dates, share all the key information you need, and complete your order with you.
Payment. After our conversation, we'll send you a link in an e-mail that you need to click on in order to pay your order securely.

Further help and services

Need help with planning or looking for design advice for your home or office space?

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Planning service

Our planning service provides all the help you need to plan your interiors and work out what you need to order. Schedule a video call or a face-to-face consultation at one of our stores.

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Interior Design Service

Need some interior design advice for your home or office? Our interior designers can draw up a plan just for you. Find out more and schedule a consultation here.

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Contact IKEA for Business

Our IKEA for Business team is always on hand to answer any questions you have relating to your business. Contact us today.

Need help with something else?

Search our help topics to find the best way to get in touch.

Help topics